Used ihpone got the previous owners appleid and password but account is disabled and cant get in to the phone after i done a factory reset through itunes
The only way to remove the Icloud lock is to contact the previous owner and have them provide their Icloud information ( user name and password). Once you have that information you can disable Icloud and remove their account from the phone and then perform a factory reset. This will take the phone back to a new from the factory condition.
If you need further help, I’m available over the phone at https://www.6ya.com/expert/thomas_e8f475a8655f7b4a
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