Microsoft ZUNE JS8BRPBDLUG MP3 Player Logo
Posted on Jul 15, 2009
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Zune does nothing! Screen says Zune with loading logo but...

I have a Halo3 Zune. The Zune will not turn off and on. Buttons don't work. Screen says Zune with loading logo, but nothing happens. It is just frozen without warning and I cant get it to do anything. We have tried reloading the program in the computer, to no avail. Nothing happens. Can anyone help?

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Tim Digibrain

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  • Master 846 Answers
  • Posted on Nov 11, 2009
Tim Digibrain
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Listen to the Zune as it is starting up, if you don't hear the hard drive spin it's a broken logic board. If you hear it spin, but it makes a repetitive noise, you have a hard drive issue. The Zune logic board isnot too hard to replace. A good source for the part would be ebay. ButThere is a stepby step guide too that explainshow to replace the board : Zune repair. There are also third party Zune repair companies that do it for you.

Jeff

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  • Expert 145 Answers
  • Posted on Jul 15, 2009
Jeff
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Let it on and completely drain the power, then try it. Make sure your lock key is not locked either. (at the top of Zune Device)

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