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There are more numbers in the model number than what you posted and Sears parts site come up with 4 possibilities. I assume that you are looking for an owners manual rather than a parts listing and it looks like all they have is a parts listing. I will include a link to the page that lists all 4 models in case you are looking for parts. Model Search Results
Eeither motor or servo motor with gear box is seized. Testing is done energizing the motor. Test and repair must be done by a technician. Call the number listed on the owners manual to contact a qualified repairer.
The hoover belt number you listed (38528027) has been changed by Hoover to 38528040. Below I have listed a link to the manual that has instructions and a link to the belt you need. Hope this helps!
I ordered both a motor and belt by calling the Bosch service number in the manual and installed them myself, but quickly they failed again, the nylon cogs burned off (wish I could just get the cog wheel, but they have to sell you the whole motor). I bought a second Vax branded machine, which worked okay at first but now it constantly needs to be emptied for suction. Now I'm hoping to swap the bottom of my new machine with the top of my Bosch which doesn't have the suction problem. Good luck.
Susan
Without the complete model number, I don't know for sure what componets you have, most likely is the motor. You will have to take the motor cover off and check it out. You can go to sears.com, click on parts, enter your complete model number, scroll down to cannister and it will bring up a parts list where you can order parts, also a diagram of the cannister.
Could be a number of things, cord may be bad as well as a problem with the motor. There also is a fuse that could have blown. If you go to sears.com, click on parts, put in your model number, when the page loads, click on the first link and you will have a parts list, and scroll down there will be a parts break-down picture that you can look at. You can also order parts thru the Sears website.
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