SOURCE: Compaq Presario F700 DVD problem. Today would not
Hi,
Please perform the below steps to fix this issue.
1. Check in device manager for cd drive option. in case its visible, right click on it and uninstall it and reboot the system and the corect drivers should get loaded automatically.
(to go to device manager follow the below steps:
in XP---1.On the desktop right-click on My Computer and click Properties or open the Control Panel and double-click the System icon.
2.In the System Properties window click the Hardware tab.
3.In the Hardware tab click the Device Manager button.
in vista\windows 7---1.Click on the Start Orb.
2.In the Start Search box type: device manager and then press enter.)
2. Delete the upper and lower filters:
For XP
Start -> Run ->regedit - > Ok
It opens the registry editor window. navigate as per the below path
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the right side pane if you see upper or lower filter options...right click and delete them.Restart the system
For Vista
Start - > Search - > regedit - > OK
It opens the registry editor window. navigate as per the below path
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the right side pane if you see upper or lower filter options...right click and delete them.Restart the system
3. Check in Sysem setup/BIOS and see it the drive is getting detected. in case the drive is not getting detected over there it is a possibility that the data cable that connects the drive to the main board might be loose. if that is the case we need to go into more detailed troubleshooting. please let me know if above steps fix the issue else will provide further steps.
regards.
552 views
Usually answered in minutes!
×