I have a Singer Futura XL-400. I recently purchased the autopunch software. Everytime I try to use it it stops working. Any suggestions?

SOURCE: autopunch installation problems

Hi quackquack I was having the same problem with windows vista. If you go back on the futura website there is a patch to download which will install autopunch. Linda

SOURCE: Autopunch Installation - Vista

Check the Futura website.  There are specific instructions for how to setup the software to run in WIN XP mode and then after that is set, you have to install the WIN XP patch for Autopunch before it run.

SOURCE: install autopunch

Go to www.futura-support.com , click on Service Updates in the left hand column, and then click on: Click here to read detailed installation instructions. Print it out and follow the procedures. You also need to download the patch at the top of the screen.

Good Luck!

SOURCE: Singer Futura CE100 Connect Error. Check that USB cable is connected and power switch is turned on.

I received an email back from Singer stating that it is not possible at this time to load the Futura software on a 64-bit system using Vista. I have emailed to ask whether it would load if the OS were XP, but I haven't heard back yet.

They said that they were working on finding a fix for this, but they aren't sure that they will since it's a hardware problem.

SOURCE: Futura CE-200 Software fails to initialize on XP sp2

Maybe you should try to contact singer south africa and ask them whats wrong, my laptop did the excact same thing switch over to home pc and no problem ever again.