Question about Konica Minolta bizhub C250 All-In-One Laser Printer

1 Answer

I have an error message that says: please install the imaging unit correctly and close all doors.

I remove the imaging unit and reinstall it close all doors but the problem persists.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Konica Minolta Master
  • 6,850 Answers

Are you using a 3rd party image unit???, if so get OEM there are chips on them that copier monitors. The image units are the units below the toner cart. which one is having the problem Y M C or Black, did you re chip them, bad idea. Replace them with OEM cartridge.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Posted on Jan 14, 2016

Testimonial: "No it is OEM close to replacement life was using fine and all of a sudden the message appeared. It is the Y. Any work around that I can do to get my copier printing in Black only?"

  • Norman  J Weimar Jr
    Norman J Weimar Jr Jan 15, 2016

    not with that model sorry, need the image unit to work, ps for future info if you press utility/counter then press consumables you can see where your replace parts are in their life cycle f is full e is empty

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I reset ms610 imaging unit?


When you get the error message "Replace imaging unit, 0 estimated pgs remain [84.3x]" This means the imaging unit has reached end of life and needs to be replaced. The device will not print, and this message will not be cleared, unless you replace it with part number 50F0Z00
(or 500z)
Vertical streaking. If the imaging unit is near end of life, or the device has had problems with non standard toner, vertical streaks may occur on the page. Replacing the imaging unit will resolve the problem.
Vertical streaks on page
Vertical band at top of page. This typically appears on printed images, but can also appear on text. The most likely cause is toner contamination on the charge roll, however if the band is still visible after printing 30-40 continuous pages this means the imaging unit needs to be replaced.
Vertical Banding on images
Seal failure on the imaging unit. Occasionally seal leaks have been seen from the Imaging Unit.
Toner will be seen on the main frame near the Imaging Unit sides.
If toner build up is excessive, it may even fall into the Tray below. Cleanup with a toner vacuum may be needed.
Replace the Imaging Unit to fix the problem.
Spots, scratches, marks on the page. If they are random, this indicates a problem with toner scatter.If they are repeating patterns, measure the distance between matching marks or spots. If the distance is one of 97mm, 47mm or 38mm, this indicates marks or dents on the imaging unit and it will need to be replaced.
You receive the message Replace defective imaging unit The imaging unit is defective and needs to be replaced. If you just installed it, it will be covered under warranty - contact Lexmark Australia on 1300 362 192
You receive the message Reinstall missing or unresponsive imaging unit and the below instructions don't resolve the problem. Try one or more of the following:
  • Check if the imaging unit is missing. If missing, install the imaging unit.For information on installing the imaging unit, see the "Replacing supplies" section of your device's User's Guide
  • If the imaging unit is installed, then remove the unresponsive imaging unit, and then reinstall it.
  • Note: If the message appears after reinstalling the supply, then the imaging unit is defective. Replace the imaging unit.
You receive the message Replace unsupported imaging unit The imaging unit you attempted to install was either non-genuine, or was from a different region. Buy a genuine Lexmark imaging unit from an authorised Lexmark supplier in your country/region.
You receive a 31.6x error One of the following errors is shown on the display:
31.60 Imaging unit smart chip error
31.61 Imaging unit I2C packet timeout
31.62 Imaging unit I2C packet has been sent but code timed-out on receiving the data (callback)
31.63 Imaging unit security error in the send challenge sequence
31.64 Imaging unit ROM signature error
31.65 Imaging unit stuck busy (status register and/or CRI Arbiter register report busy)
31.66 Toner failed to replenish into the imaging unit
In this case you need to ensure that the imaging unit is properly installed. If yes, check if the imaging unit is supported. Replace with a supported imaging unit if necessary.
If the problem remains, you will need to organise a Lexmark service call (Australia 1300 362 192)
You receive error message 32.11 Imaging unit smart chip compatibility error This could be caused by an unsupported imaging unit (non-genuine or incorrect region). Replace with correct imaging unit to clear this error. If your imaging unit is supported, you will need to organise a Lexmark service call (Australia 1300 362 192).
You receive error message 84 Imaging unit low If expected, replace the imaging unit. If unexpected, call Lexmark Support (Australia 1300 362 192)
Replacing the imaging unit

Jan 23, 2017 | Office Equipment & Supplies

1 Answer

How can I resolve error code C-2451


Release new transfer belt unit
• A new installation is not detected when a new transfer cleaner unit (image transfer belt unit) is installed. Remedy 1 Reinstall unit. 2 Check there is a short circuit in the fuse of the transfer belt unit. 3 Check the PRCB connector for proper connection and correct as necessary. 4 Change PRCB

Feb 02, 2015 | Konica Minolta Bizhub C550

1 Answer

Error code e1 showing at xerox pro 420? solution..


rror codes If the printer's front panel displays a message Error XX, find the error code in this table and follow the instructions for resolving the problem. If problems persist, check the Xerox web site www2.tek.com/TekSMART/ or contact service.
Error User Corrective Action Error 01
  • Remove and re-install the black Toner Cartridge, then turn the printer off and on.
  • Replace the black Toner Cartridge, then turn the printer off and on.
Error 02
  • Remove and re-install the cyan Toner Cartridge, then turn the printer off and on.
  • Replace the cyan Toner Cartridge, then turn the printer off and on.
Error 03
  • Remove and re-install the magenta Toner Cartridge, then turn the printer off and on.
  • Replace the magenta Toner Cartridge, then turn the printer off and on.
Error 04
  • Remove and re-install the yellow Toner Cartridge, then turn the printer off and on.
  • Replace the yellow Toner Cartridge, then turn the printer off and on.
Error 05, 10, 11,12, and 13
  • Turn the printer power off, then on.
Error 20
  • Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Remove and re-install the Main Charge Grid. Turn the printer off, then on.
  • Remove and re-install the Transfer Kit. Turn the printer off, then on.
  • Remove and re-install each of the Toner Cartridges. Turn the printer off, then on.
  • Replace the Main Charge Grid. Turn the printer off, then on.
  • Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Replace the Transfer Kit. Turn the printer off, then on.
  • Replace the Toner Cartridges. Turn the printer off, then on.
Error 21, 22, 30,and 32
  • Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • If a problem persists for Error 30, clean the sensor. See Cleaning Phaser 750 Printers.
Error 33
  • Check for jammed paper throughout the paper path (especially in paper feeder).
  • Remove and re-install the paper feeder and Transfer Kit. Turn the printer off, then on.
Error 40, 41, 42,and 43
  • Check for jammed paper in the Fuser. Re-install the Fuser. Turn the printer off, then on.
  • Make sure that you have the correct Fuser for your local printer power supply:
    110-Volt Fuser Part Number 016-1839-00
    220-Volt Fuser Part Number 016-1840-00
  • Replace the Fuser. Turn the printer off, then on.
Error 50, 51
  • Turn the printer off, then on.
Error 52
  • Remove the Duplex Unit (if installed).
  • Check for paper under the Upper Tray.
  • Turn power off, then on.
Error 53
  • Open left door and remove any jammed media.
  • Tun the printer off, then on.
Error 60
  • Remove the media from the Multi-Purpose Tray. Turn the printer off, then on.
  • Reinstall the media. Make sure you do not overfill the tray.
Error 61
  • Remove and re-install each Toner Cartridge. Turn the printer off, then on.
  • Replace each Toner Cartridge. Turn the printer off, then on.
Error 62
  • Check for jammed paper throughout the paper path (especially in the paper feeder and Fuser).
  • Remove and re-install the Fuser. Turn the printer off, then on.
  • Slide out and re-insert the paper feeder. Turn the printer off, then on.
  • Replace the Fuser. Turn the printer off, then on.
Error 63
  • Remove and re-install the Imaging Unit. Turn the printer off, then on.
  • Replace the Imaging Unit. Turn the printer off, then on.
Error 70, 71, and72
  • Turn the printer off, then on.
Error 73
  • Remove and re-install the Imaging Unit. Turn the printer off, then on.
  • Replace the Imaging Unit. Turn the printer off, then on.
Error 74
  • Remove and re-install the Fuser. Turn the printer off, then on.
  • Replace the Fuser. Turn the printer off, then on.
Error 80, 81, 82,83, and 84
  • Make sure that all four toner cartridges are installed in the printer.
  • Turn the printer off, then on.
Error 01p through
Error 47p
  • Make sure that installed memory DIMM(s) are compatible with printer's image processor board and that they are installed in the proper slot(s).
  • you can helpful

Oct 09, 2014 | Xerox Phaser Office Equipment & Supplies

1 Answer

Please install the image unit correctly and close all doors


replace the cyan image unit with OEM unit

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Nov 15, 2013 | Konica Minolta bizhub C250 All-In-One...

1 Answer

Please install the image unit correctly and close all doors


Sometimes just open the doors and closing them a few times will work its sensing somethings open ,Make sure all is closed you may have too reinstall drivers. start over read all directions sometimes we get burnt out on trying to get something going give it a break for a bit then try again. could be a firewall or anti virus cause problems to.

Nov 15, 2013 | Konica Minolta bizhub C250 All-In-One...

1 Answer

Error 50 c


  1. Power off your printer.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Hope this helps.
  1. Lower the scanner unit until it is completely closed.
  2. If you receive the error message again, replace both cartridges.

Jul 29, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Turn on get error c0500 on a minolta ep4050


the error codes means Low fuser temperature during warm-up
To clear the fuser error code, perform the following after correcting the cause:
1. With power ON, open the front door and locate the small, rectangular hole below the imaging unit removal tool.

2. Insert a suitable object into the hole to actuate the reset switch .
3. The code should clear and a message to close the front door should appear.

Jul 06, 2009 | Office Equipment & Supplies

1 Answer

Cannot print true color.


How do I resolve the error message "Calibration Page Not Found"? Error code: 3610 Question : How do I resolve the error message "Calibration Page Not Found"?
Answer : To resolve this error condition, correctly position a calibration page on the scanner. See the User's Guide for more information. How do I resolve the error message "Cover open"? error code : 3501 Question : How do I resolve the error message "Cover open"? Answer : To resolve this error condition, close the access door. The printer will not operate while the door is open. How do I resolve the error message "Color ink cartridge missing or not installed correctly"? Error Codes : 3511 Question :
How do I resolve the error message "Color ink cartridge missing or not installed correctly"?
Answer :
To resolve this error condition, reinstall the ink cartridge:
  1. Remove the color ink cartridge:
    1. Open the printer access door by lifting from the front center of the unit.
    2. Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
  2. Check the two electrical contacts on the ink cartridge for small marks, which should appear if the cartridge was installed correctly.

    If the electrical contacts do not have small marks:
    1. Reinstall the ink cartridge, making sure you press down on it until it clicks into position.
    2. Remove the color ink cartridge, then check the two electrical contacts on the ink cartridge again for small marks. Repeat if necessary.
    3. Reinstall the ink cartridge.
  3. Close the printer access door.

NOTE: See the User's Guide for more information about removing and installing the ink cartridge.
If the error persists:
  1. In the KODAK All-in-One Home Center, select the Help (?) icon.
  2. Select Maintenance.
  3. Select Firmware Upgrade, then follow the prompts to download the latest version of firmware, free of charge.
From Kodak support:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=9104/7269&pq-locale=en_US

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Mar 11, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Have put in a new colour cartridge but the note on the printer comes up error 50C


Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)

Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)


Cartridge Error
Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Mar 03, 2009 | Lexmark X5150 All-In-One InkJet Printer

Not finding what you are looking for?
Konica Minolta bizhub C250 All-In-One Laser Printer Logo

177 people viewed this question

Ask a Question

Usually answered in minutes!

Top Konica Minolta Office Equipment & Supplies Experts

Norman  J Weimar Jr
Norman J Weimar Jr

Level 3 Expert

6850 Answers

Adorjani Laszlo

Level 3 Expert

1316 Answers

George Mclaughlin

Level 2 Expert

364 Answers

Are you a Konica Minolta Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...