Hi, I have a GE 26936GE1-C 32-channel 900mhz call waiting ID and speakerphone cordless telephone. When I press the ?talk? button on my handset, it beeps 4 times and the handset display says ?no link to base? and ?ready?. The speakerphone base does get a dial tone and I can dial out on it but I can?t get a dial tone on the cordless handset. I have tried a new battery and allowed it to charge for 2 days before re-testing. I have moved it around to different phone outlets with the same results. I have checked to make sure that the base and the handset are the same model number and they are. The ?page? beep function from the handset going to the base does work but when I try to ?page? from the base to the handset, the handset does not beep. The Charge/In Use red indicator light on the base stays red only when the handset is in the cradle. I have double checked to make sure the battery is installed properly. I have done everything listed in the user?s guide troubleshooting tips section for ?no dial tone? and ?unit beeps? to fix it. Hopefully someone can help me. Thanks in advance.
I
was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the
AC and phone cord from the base station and plugging both back it, then removing and replacing
the handset to regenerate the security code.
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To register a handset to your telephone base Make sure the handset battery is installed and charged properly. You have to enter a 15-digit telephone base ID to register the handset to the telephone base.
To find the telephone base ID and register the handset:
1. On the telephone base, press the MENU softkey when in idle mode to enter the feature menu. Press the or softkey to scroll to the DISPLAY BASE-ID menu, then press the OK softkey. The telephone base ID will be displayed.
2. On the handset, use the keypad buttons to enter the telephone base ID and press the OK softkey. Press the softkey to move the cursor.
3. The handset will first display PLEASE WAIT!!, then T23 PD followed by SEARCHING FOR BASE. The screen will finally display HANDSET X when the registration is successful. NOTES:
1. If the registration is not successful, the display will show NO BASE SUBSCRIPTION. Try the registration process again.
2. If an incorrect base ID is entered, the base ID will disappear and ENTER BASE ID will be displayed.
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When you pick up your GE cordless phone and press a button, the phone
should beep as a confirmation that a button has been pressed. If the
telephone handset does not beep, or if it does not respond to any
buttons, the battery may be in need of a recharge. Verify that the
cordless phone base unit is plugged in to an electrical source, then
place the handset into the charging cradle. If no lights illuminate on
the phone, or if charging fails to correct the issue, clean the metal
charging contacts on the cordless handset and place the phone back on
the charger. If it still fails to respond or to charge, the unit may
need to be serviced or replaced.
Does the Battery Hold a Charge?
If the cordless phone charges up and appears to be ready for use but
dies after only short periods of use, the internal rechargeable
batteries may need to be replaced. Replacement batteries are widely
available at electronics
and discount retail stores. Note your phone's exact model number, as
this number will be necessary when purchasing a replacement battery.
Listen for a Dial Tone
If the GE cordless phone powers on, and beeps when you press keys, but
no dial tone is heard, one of three problems is the likely culprit. The
phone's batteries may have an insufficient charge to fully power the
phone, a condition that can be corrected by simply placing the phone
back in the charger. If the batteries are charged, but no dial tone is
heard, it is also possible that another telephone in your home or
office is "off hook" or in use; verify that all telephones, fax
machines and modems are securely on the hook. If there is still no dial
tone, your telephone service may have been disconnected or require
service by your local telephone company.
Listen for Static
On some GE cordless phone models, particularly older models, static may
be heard if the radio signal between the handset and base unit
experiences interference. Common sources of interference include
unshielded electronics, appliances, and radio transmitters, as well as
high-tension power lines. If your phone offers an option to change
channels, try several different channels to see if the static is
eliminated. If static continues to exist, or if static can be heard on
wired phones sharing the same line, your telephone line may require service.
Verify Your Handset is Registered
Some models of GE cordless phones may display a message on the display
screen that the handset needs to be registered. If this message
appears, move the handset close to the base unit and press the
"Prog/Mute" button near the bottom of the handset. Next, press the
"Pager" button on the base unit (your handset may instruct you to
perform this step). Finally, press the "Prog/Mute" button on the
handset one more time to complete the registration process. Your GE
cordless phone should now work correctly.The GE Cordless Phone brand is designed to deliver the conveniences of
cordless home service with quality sound and features. There are many
models of the GE Cordless Phone. The most current models, including the
DECT 6.0, have standard features such as call waiting, caller ID,
visual ring indicator, phone number memory and digital answering systems .
Before
you use your GE Cordless Phone, ensure that you have all the parts.
Your cordless phone package should include the phone base, a handset
battery pack, a battery compartment cover, the cordless handset, a wall
mount bracket, and a telephone line cord and AC power adaptor. Once you
have confirmed that you have all of your parts, insert the handset
battery pack into the handset and replace the battery compartment
cover. Insert your telephone line cord and the AC power adapter into
the phone base. The phone base identifies the telephone line as TEL
LINE and the adapter as AC. Plug the phone base into the electrical
socket. Place the cordless handset into the base. Allow the phone to
charge for at least 16 hours before its first use. Failure to fully
charge the battery before its first use will result in poor battery
performance.
Once you have fully charged your phone, you can proceed with setting up
your phone's features. If your cordless phone includes an answering
system, complete this setup process first. Turn on the answering system
by pressing the on/off button. The message indicator light will
display. The cordless phones
are defaulted to English as the selected language. To change your
language preference, press the "Skip" button for two seconds. The
language will change to Spanish. Next, you will set up your voice time
and day stamp. While the answering system is on, press the "Answer"
button on your handset for two seconds. The phone will enter the
answerer mode. Press the "8" key. This will take you to the time/day
setup menu. Use the number keys to set the hour and minutes. Use the
volume up and down arrows to set the AM/PM. Press "#" to save. The
cordless handset will also require that you give it a name. Press the
"Mute" button for two seconds until the handset reads "ENTER NAME."
Enter the name of the handset by using the touchtone keypad. Press the
"Mute" button to save. Enter the default area code by pressing "Mute"
until the phone displays "AREA CODE." Enter your three-digit area code
and press the "Mute" button to save.
GE Cordless Phones are designed to be simple and convenient to use. To
place or answer a call, press the TALK button. You can pre-dial a
number by dialing the number before pressing the TALK button. When you
are ready to make the call, press TALK and the phone will dial
automatically. To answer a call that is waiting on the other line,
press the FLASH button. If you experience call interference or bad
reception while on a call, press the CHANNEL button until your line
clears
The GE Cordless Phone
brand is designed to deliver the conveniences of cordless home service
with quality sound and features. There are many models of the GE
Cordless Phone. The most current models, including the DECT 6.0, have
standard features such as call waiting, caller ID, visual ring
indicator, phone number memory and digital answering systems.
Before You Start
Before you use your GE Cordless Phone, ensure that you have all the
parts. Your cordless phone package should include the phone base, a
handset battery pack, a battery compartment cover, the cordless
handset, a wall mount bracket, and a telephone line cord and AC power
adaptor. Once you have confirmed that you have all of your parts,
insert the handset battery pack into the handset and replace the
battery compartment cover. Insert your telephone line cord and the AC
power adapter into the phone base. The phone base identifies the
telephone line as TEL LINE and the adapter as AC. Plug the phone base
into the electrical socket. Place the cordless handset into the base.
Allow the phone to charge for at least 16 hours before its first use.
Failure to fully charge the battery before its first use will result in
poor battery performance.
Phone Setup
Once you have fully charged your phone, you can proceed with setting up
your phone's features. If your cordless phone includes an answering
system, complete this setup process first. Turn on the answering system
by pressing the on/off button. The message indicator light will
display. The cordless phones
are defaulted to English as the selected language. To change your
language preference, press the "Skip" button for two seconds. The
language will change to Spanish. Next, you will set up your voice time
and day stamp. While the answering system is on, press the "Answer"
button on your handset for two seconds. The phone will enter the
answerer mode. Press the "8" key. This will take you to the time/day
setup menu. Use the number keys to set the hour and minutes. Use the
volume up and down arrows to set the AM/PM. Press "#" to save. The
cordless handset will also require that you give it a name. Press the
"Mute" button for two seconds until the handset reads "ENTER NAME."
Enter the name of the handset by using the touchtone keypad. Press the
"Mute" button to save. Enter the default area code by pressing "Mute"
until the phone displays "AREA CODE." Enter your three-digit area code
and press the "Mute" button to save.
The Basics
GE Cordless Phones are designed to be simple and convenient to use. To
place or answer a call, press the TALK button. You can pre-dial a
number by dialing the number before pressing the TALK button. When you
are ready to make the call, press TALK and the phone will dial
automatically. To answer a call that is waiting on the other line,
press the FLASH button. If you experience call interference or bad
reception while on a call, press the CHANNEL button until your line
clears.
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I need a replacement part for the phone model 26955 cordless handset and corded speaker phone. The part is called a handset hook that is used to hang this phone on the wall.. I would like to purchase this piece for the missing piece that did not come with my phone. Can you help me find this piece.
I contacted GE today and they told me how to get the caller ID to work on the additional handsets. You must follow these steps in the exact order given.
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes.
reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in. It takes about another 10 minutes after that before all phones start recognizing caller ID but it now works fine.
How to get the caller ID to work on the additional GE DECT phone handsets. You must follow these steps in the exact order :
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes. reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in.
It takes about another 10 minutes after that before all phone handsets start recognizing caller ID.
I have the problem. I think it is because the battery i have in it was a Ni-MH and it should be a Ni-Cd. I am now looking for the right baterry Good luck Frank [email protected]
2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.
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