Good Morning Stacey, thank you for your post!
I understand that your Frigidaire refrigerator is not freezing food properly. What temperature is your refrigerator set to? How much do you have packed into the freezer? Is this a new refrigerator? Could you also provide me with your model number? You can locate the serial (which lists your model number) on the inside wall of your fresh food side. Once I have that additional information I would be able to assist you further. -Matt
For this problem, its indicating towards
problem with damper assembly.----------
The working procedure of this unit is as
follows: --- The compressor starts then it cools the freezer section. When the
freezer reaches its cooling level the defrost cycle starts functioning. In this
cycle the fan in the freezer section starts running and the cool air in the
freezer section is passed to the fridge section and the fridge
section gets cold. The air from freezer to refrigerator passes from the
section, in that section the damper is located. ----------- The damper is
operated by a motor.Its a complete damper assembly with motor included in
it.--The damper has door.Which closes and open with the help of motor.In your
case the damper door is remained open, its not closing.Due to this the cool air
from freezer section is running in to fridge section non-stop.Due to this the
vegetables and other food in the bottom drawer freezing.--------- In this
problem the damper assembly needs to be replaced.---------------
This should help.Thanks.Helpmech.
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