Full tray sensor won t go out will not work - Tilia FoodSaver V2240

Yo James,

I know nothing of your unit, but I've never let that stop me before??.

Sounds like a sensor is stuck in the "tray full" position and popping an error message based upon what "it" is detecting.

OK, how does the unit know from "full tray" (what ever that means). I'm a big believer in problems being created by dirt, crud and in your case, coffee grounds. Unless the sensor (switch?) itself has failed, I'll bet there is debris fouling the system.

Find the "full tray" (what ever that means ??) sensing mechanism and clean/replace it and I'll bet you will solve the problem.

All the best.

Dear your Xante printer asking to you your printer tray is full of printed papers please clear it,also checked output tray sensors carefully,hope you understand.
thanks.

Is it dumping water or is it pouring water back into the ice bin? if it is pouring water back into ice bin than check your water float to make sure it is not calling for water also make sure the water valve is not letting water seep buy you can cut power to machine and if you here water still entering sump tray then replace water valve. if not then turn machine back on check and see it the water full light is on if so and water is still entering sump tray then replace float switch. If water full light is not on and the sump tray is full of water than remove the water sensor and clean or replace it.

Hello info66414,

Welcome, and thank you for using FixYa!

You are correct! The Do-hickie is actually called the "Paper Tray Sensor Flag" and it isn't supposed to be dangling down. When it is dangling and won't stay seated, it has been broken by accidental replacement of the paper drawer.
You will have to get ahold of your local Ricoh Repair shop and have them replace this sensor for you. Then it should detect paper properly again.

Have a great day!

Check the two contacts at the back of the tray. Be sure they are cleans as well as the plastic space between them. Then using compressed air clean where the contacts enter the machine in the rear. Usually there is moisture back there and the machine assumes the tray is full of water.

Since tray 2 works, I'd guess that each drawer has a "paper sensor" that sees that paper is in the drawer. You might pull both drawers all the way out, with a flashlight, if needed, look at the area inside of each where paper is fed and you can compare #2 with #1, since you know 2 is good. You may find a sensor out of place. If it's not something simple like it popped out of place, then you may need to put in a new sensor. Good luck, please rate this if it helped.

Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.

Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.

There should be a plastic flag that hangs down into the tray. When the tray is full the other end of the flag moves out of the path of an inferred sensor. Locate the sensor and try cleaning it.

Hi, there must be an actuator of the output tray sensor.It is placed above paper tray, just in place when paper exit from machine.Try to clean sensor,or to place actuator in proper place-pull it down.Also,maybe is actuator broken.