Received error code 5040. Tried suggested method of reset, but didn't work.
SOURCE: Canon MP830: Error Code 6A00
Sir,
I think there is a piece of torn paper lodged inside due to carriage is stuck, try to do manually moving the carriage and also blow some compressed air around hoping to clear any foreign objects.
Opened top manually. Moved print heads to left. About one inch from the right wall on the floor of printer are two soft spongy rectangular pads sitting in two abutting small trays. With the end of a ballpoint pen, pulled the right tray toward the front of the printer and the whole assembly snapped into place.
Thanks
Good Luck
SOURCE: What is error code 5040 for pixma MX452 ?
Canon USA's support site directs you to:
*WARNING* Turning off the printer will erase faxes that are in memory.
1) turn off the printer
2) disconnect the power cord from the plug
3) [wait a half a minute]
4) plug printer back in
5) Turn printer back on
Try this procedure twice. If it doesn't work for you, you'll have to contact Canon USA for service.
*Other basic troubleshooting you can try: Make sure the printer has paper. Make sure there's no paper jam. Always turn the printer on and off with the switch on the printer, not on the power strip.
Good luck! I hope this works for you.
Ex2bot
Tech Support Bot
(aka Doug)
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