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Denise DiForti Posted on Dec 30, 2015
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Is the verizon sprint refunds true - Sprint Cell Phones

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Terry Hair

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  • Sprint Master 4,134 Answers
  • Posted on Dec 30, 2015
Terry Hair
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Yes, but don't expect thousands or even hundreds of dollars in refunds. Here is a quick explanation. BTW, you only have until 12/31/2015 to enter your claim if you are in the group that qualifies.

Verizon and Sprint customers have less than a week to claim their refunds for unauthorized charges on their bills. The two wireless carriers settled with the FTC after allowing third-party companies to charge customers for "premium" text messages without their prior consent -- and allegedly burying them in bills. The activity has come to be known as "cramming."
As a result of the settlements, both companies are now required to get customer approval before charging for third-party messages.
Current and former subscribers who had paid for unauthorized texts since July 1, 2010 can file a request no later than December 31, 2015 to get a refund. Verizon and Sprint both have online claim forms.
The work may not be worth the effort, which is one of the problems with these kinds of settlements.
Verizon (VZA) says refund amounts may be lower than expected depending on the total number of claims filed. The company also says it may not send out refunds if the total amount due is $3.00 or less.

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