I called Jura and was told to air out the machine for 24-48 hours. After 48 hours I tried machine to no avail. Jura wants $240 for repair and I have to send it to NJ. Anything I can do?
SOURCE: Jura E9 grinder spins but does not grind
I had a similar problem, and solved it by turning the grinder by hand against resistance. Apparently the grinder wasn't really turning during the cycle and needed to be cleared. If your beans are "hopping" this may be a different problem.
Testimonial: "Grinder is turning but old bean oil is clogging it. Stirring beans on next brewing after drying the grinder was also customer services recommendation"
SOURCE: My Jura Ena 5 gives a 'fill beans' message
Same thing happening to me right now. I think this has something to do with having used flavored beans (which I was warned not to do). Supposedly they gum up the machine.
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