Sidekick II
Get to the emergency call screen then hold down the Menu button (the one with the 3 lines), shift button and the letter Q at the same time for about five seconds and let it go. It will probably not happen the first time but do the same steps as mentioned again. Once you let it go the phone will ask if you are sure you want to completely reset the phone scroll to yes and hit ok. If you do not want to lose any stored data then this is not the method for you all data, contacts, etc. will be deleted. This worked for the Tmobile sidekick II Hiptop.
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