The screen got smashed on my new phone, now it's not operating. How do I retrieve the information off this phone to transfer to a new phone.?

go to your phone provider and see if they can transfer the information to a new phone and ask them if they could retrieve the text messages for your records. I sure hope this helps. Thanks, Cody

they sell specific data cables for the convoy you can buy online or in stores that allows you to transfer all information to pc

THE ONLY THING YOU CAN DO IS TO COPY THE FILES USING NOKIA PC SUITE. Nokia PC Suite 7.0.8.2 - Free software downloads and software reviews - CNET Download.com.Thanks for visiting fixya

Hello,

If your phone numbers are stored on a external SD card you can plug the SD card into your computer or another phone to retrieve the numbers.

If they are stored on the phone itself(SIM card) you can transfer the SIM to a new compatible phone.

Otherwise, you may have to take the phone into your local phone dealer like AT&T or Verizon and they may be able to help you retrieve the data.

Regards,
G33k

The only way to retrieve your information is to transfer it to a computer, or have your carrier transfer it to your new phone.

Sorry, but you can't.

If the screen has broken so that you can't operate the phone sufficiently to transfer the phone contacts to the sim card then you must have the screen changed in order to do so. But replacing the screen may cost more than the phone is now worth and in doing so the phone will probably need a reset which will wipe the memory.

unfortunaltly no SORRY

Well Then You Have A Faulty Phone, You Need To Go To Verizon And Get A New One, It Should Be Free Unless You Smashed Your Phone Or Something Of That Manner, And You Should Be Provided With A Free Contact Transfer. :D

Tim2o9

The easy way is through a USB cable attached to a computer running Motorola Phone Tools (MPT), while MPT isn't free, there is a shareware version HERE that might work for what you need. Also depending on what service you have, your carrier might be able to do a "Backup" of your contacts via remote transfer, which could work well when you can't see your screen.

Another, free option is BitPim (scroll down to find it) , which is a bit different to use, but still very easy for copying contact information to your computer. I'd try this first because it is free and almost as easy as MPT. You might have some trouble connecting to your phone if you have a Verizon phone, but you should be able to quite easily retrieve the data.

Replacing the screens isn't too difficult and could save you $ if you can find a good screen on eBay. Or you could get yourself a new phone!!

When i drove over my lg phone and also smashed the screen, it was still accessible through the data cable to the computer and I was able to download everything and upload to the replacement. If you have the software try it, if not the software may be(will be) far less expensive than a screen eplacement