I just inherited by Dyson from my parents and completely cleaned it out and took apart what I could. I went to use the actual vacuum on the carpet and it makes a click sound every time I push it around. Is this the belt?
SOURCE: Dyson suddenly hard to push on carpet
I know this sounds silly, but it works. Turn it over and wipe all the black residue off the bottom of it (off the plastic on the bottom that rubs on the carpet as you push and pull it). I thought my husband was out of his mind when he told me that was the solution, but it really works.
SOURCE: dyson - can't push the vacuum
try to see if the carpet setting is to carpet. i know this machine says that its a life time belt,but i would check this just in case. best way to tell if it's working is to lay the machine on its belly with the brushes pointing up and turn on the machine to see if the brushes are turning. (be careful not to put your face directly in front, just in case something is lodged in the brush and flies out )
SOURCE: I have a Dyson all-floor model (not the ball). I
Sure, on the side of the machine you will have a knob, you can use this to tuirn the brushbar off and have suction only.
Official advice and support for Dyson technology
SOURCE: My Dyson will not vacuum
Hi there,
Sorry to hear you're having difficulties using your DC24 on this particular rug. You may find the cleaner's powerful suction causes certain lightweight rugs to seal closely with the soleplate, requiring a little more effort to push.
Reassuringly, it sounds as if your cleaner is performing correctly, but if you have any further concerns about this issue, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to provide the assistance you need.
Kind regards,
Jack
Dyson Online Customer Support
Official advice and support for Dyson technology
SOURCE: I have a Dyson DC14.
Hi there,
I'm sorry to hear you're having difficulties with your DC14. If you haven't already got in contact with us directly, I'd strongly encourage you to do so. One of our experts will be happy to run through some troubleshooting over the phone with you to identify the cause of the issue you're experiencing, and will be able to recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
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