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Where is the flow meter in a saeco vienna machine? How do you clean it? The message is Fill watertank, ventilate. We ran water from the steam nozzle, at least 2 1/2 cups, but the message is appears on the screen. We turned it off, cleaned the machine, checked the sensors, still says to ventilate and fill watertank. Help!
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Descaling Saeco Automatic espresso machinesSAECO VIENNA SUPERAUTOMATIC MACHINES: SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM 1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.) 2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes. 4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand. 5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared. SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM 1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle). 2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear. 4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water. 5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared. Descaling Single Boiler Home espresso machines(HOME SINGLE BOILER ESPRESSO MACHINES)
Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent. 1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results). 2. Remove the filter holder and place a cup under the group head and another cup, or other container, under the steam wand to catch cleaning solution. 3. Turn espresso machine on, turn coffee pump on and run approximately 8 oz. of solution through the brew head. Turn machine off and let the machine sit for 15 minutes. 4.Run approximately 8 oz. through the steam wand, and again, turn machine off and let sit for 15 minutes. Repeat by allowing solution to run alternately through the steam wand and brew head. Turn espresso machine off after each cycle. Repeat process until solution has been run through. 5. Do not leave espresso machine on. Do not wait for the ready light to come on. Do not use the steam switch during this process. Do not allow reservoir to run empty! 6. Rinse reservoir thoroughly with fresh water. Refill reservoir with fresh water. Run half a tank of fresh water through group head, alternating between group head and steam wand.
Having read the other reviews here, I was prepared for the cryptic "VENTILATE" message. (The manual refers to this procedure as "Loading the circuit", which doesn't help to clarify things.) Of course this refers to what Americans would call "priming" the machine. As mentioned in another review, there is a plastic hand pump supplied for priming, but that is only needed in the event that the electric pump fails to self-prime. All I had to do (following the quick-start instructions) was to select the Hot Water function; the internal pump quickly primed itself. i hope this helps Lee Davidian
Check the end of the steam wand it might be blocked, if it is not, then remove the steam wand and check the top there is a small teflon insert (this part is in some models) remove insert and toss. If that does not solve problem then machine needs to be descaled.
Hi I think you put the tubes on backwards to the flow meter. The inlet side of the flow meter is by the pump and the exit to the pump is by the water tank. They cross.
gnet goes in the slot. Flat side up. There is a cap that is rectangular in shape that holds the magnet from floating out. We use a tiny drop in the corner of the cap( I mean tiny) in place. That should correct your message.
sounds like there maybe a vapor lock problem... where there is a problem with the hosing... or vaccuum-like mechanics inside of the machine... Perhaps even there is "gunk" or milk stuck in the steam wand. you have a few options... get a milk pitcher that reaches almost to the top of the steam wand and fill it with ice and water. Allow it to soak for a period of time until, say, there is a decent amount of condensation that has gathered on the outside of the cup. then clean the inside with something that can reach and is non-abbrasive... *a straw may work* clean it out manually... then soak again. try opening the steam wand again and let it steam in the water... if it's not working... preform a cleaning cycle... and include a 'smigin' 1tsp. or 1 tbsp. of vinegar in the water resevior. and let it run all the water through the steam wand... if possible. if it is still posing a problem definantly contact warranty services... or seek a saeco tech in your neck of the woods!
hope this helped!
:)
I had this "Ventilate" problem after descaling my Saeco Incanto de luxe. I tried all posted suggestions within my capability/user level to no avail. Just when I thought I was going to need to contact customer service for repair, I went through the menu settings and selected "yes" for Factory Settings and the ventilate message went away and the machine was immediately "Ready for Use". Weird, but it worked for me.
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