Why does my fireplace insert go on and off when I cchannel my tv remote up and down any solutions please and thank you

Question edited for clarity.
Question moved from Cars and Trucks.

Link to the maker and the manual. There is no fuse. Switch can be ordered from the maker.

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Every time the batteries are changed in the receiver and transmitter the transmitter has to be "re-learned" to the receiver. To do this locate the "learn" button which will look like a tiny hole so you have to stick the end of a pin or a pen in the hole to press the button. Hold the button down until it beeps at you 5 times and release. press the button again and release and then press Any button on the transmitter.
Once the receiver is set into its "learn" function it does not matter what button is pressed on the transmitter because the next signal the receiver picks up will be the frequency it is attached-to.
In order to change the transmitter simply hold the learn button down until it beeps 5 times again which tells us it has wiped out its memory. Then press, release and press the transmitter.

If you want to check if your remote is working and you have a cell phone that takes pictures hold the remote in front of the camera and when you have a pitre of the remote press the button and you see it on the camera if you don't the remote is not working hope this helps (this goes for all remotes ) Tom

If you go to this website they can assist you with getting technical assistance on diagnosing your issue and getting a remote for you. Hope this helps. http://www.rick-horwath.com/Whalen_Windham_Combination_Electric_Fireplace_Heater_Manual.pdf

It may need repairing, do not take risks trying to fix it without an expert. But its 4 years old so its better to replace it with new.

Maybe its the fireplace's ignition spark box at the bottom of the fireplace, its behind the bottom vents and bought one on line and replaced it, easy as pie. Best of luck

You could take a table lamp or a drop light a electric drill or anything similar,and see if you can unplug the insert and plug one of these items in and see if the plug works
I am taking for granted that you can get to the plug without having to pull the insert out or at least not all the way out
If you can't do that
Turn the breaker off to that circuit pull the switch out and make sure nothing is touching
Hook a tester to the wires and then turn the breaker on and see
If you have power to that switch turn the switch off and on watch the meter and see if it does turn on and off
If you have power coming out of the switch.
and you can't reach the plug then you only option would be to pull the insert
As for a fuse there may be one but not look like what you are thinking a fuse will look like it is usually a temperature fuse that is shaped similar to a diode the symbol for it can be two ways
it could have what looks like a c laying on its side upright and also another c beside it on its side aiming down like a snake crawling. The other symbol looks like a rocket with no fins on its side with a with a what looks like a T laid sideways coming off one end

The DFI2310 uses a simple plug-in remote.
You can either order one from Dimplex, or use an aftermarket solution such as this one from Skytech: Skytech 1315G Electric Fireplace Remote.

verify the breaker is on (reset) then power up and verify voltage with a meter, there are safty devices that will keep the unit from energizing other than the switch

do a search on the web for model of fire place.