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That's a new one on me! Rotary timers are considered the Most reliable. Bought one in 1985. Put it in the barn ages ago, still working.
I think I would look the maker up, online, and ask them. Cleaning the timer dial Thoroughly, might work. With something like vinegar and baking soda. Or any kitchen cleaner. Even a can of air, to blow out dust and gunk. Good luck!
If it has membrane switches, you might have a bad switch. Or, you could have a bad connection between the touch panel and the circuit board. Or the circuit board itself could have a problem.
If you have the kitchen timer set for instance for 10 minutes and it is counting down, and then you want to reheat you coffee for 2 minutes. You would hit either time cook or reheat button and enter 2 minutes ten hit start. The microwave will heat your coffee and show the 2 minute countdown for that. When done it will revert back to what is left on the 10 minute kitchen timer without missing a beat on most microwaves.
1. Open door
2. Press clock/Kitchen Timer button the display will show "0:00" with the hour"0" flashing.
3. Enter the correct hour by turning the potary dial. Enter 1-12
4. Press clock/Kitchen Timer button the display will show "0:00" with the minutes "00" flashing.
5. Enter the correct minutes by turning the potary dial. Enter 00-59
6. Press clock/Kitchen Timer. The colon will remain flashing.
7. Close the door.
cavity therm is bad probably, some people use the micro as a timer thinking they are using the kitchen timer and it burns out the cavity therm. get a qualified svc company to replace the therm, if it is the therm it wont heat or start or anything, if its just the timer thats not working then i suggest a new clock board.
I've just fixed a very similar problem with a 10-yr-old NEC microwave oven.
Disconnect AC power, take the top cover off, go through the unit and tighten all screws, particularly those connecting ground wires to the chassis and those fixing major components like the power transformer and magnetron to the chassis.
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