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Books you buy on line go into your Kindle Cloud library. To get them onto your device, too, at the time of the purchase you must have your Kindle turned on and connected to Wi-Fi or Whispersynch which is another name for Kindle's 3G (cell phone) connectivity.

If you don't have your kindle listed as the default device, books won't automatically download to it. You will have to do it manually which means touching the Cloud on the home screen while connected to Wi-Fi or 3G and finding the book in your Cloud library. Touching the book will cause it to download onto your Kindle's local storage for anytime use.

You can easily load all of your books onto your new Kindle. Amazon retains a record of all your book purchases in an archive. When you register your new Kindle (and turn on wireless) it 'phones home' to Amazon and Amazon places an entry on your main menu entitled Archive. Just click on that entry and all of your past book purchases will appear and will automatically be downloaded to the Kindle when you click on them.

However, if your old Kindle contained any books, pictures, or documents that you did NOT purchase from Amazon, those items will not appear in the Amazon archive. You will have to download those items to your new Kindle the same way you installed them on the old Kindle. If the only location of those un-archived documents is the old Kindle, then this will become a two step process because you cannot copy from one Kindle directly to another. Instead you must copy the documents off the old Kindle onto a computer using the USB cable, and then copy the books from the computer onto the new Kindle by way of the USB cable or by email using an authorized email account. (To authorize an email account for sending books to your Kindle, please visit Amazon's "manage my devices" section. If the new Kindle is not registered, or if it is blacklisted, then you cannot use the email method to transfer the books. The only way to install books on an unregistered Kindle is directly via USB cable.)

Hi, a few suggestions:

Have you got more than one kindle - or had one before? I'd so make sure correct kindle selected when you order online (there is a 'drop down' box you can select when ordering)

Is your Kindle connected to wifi?

Try going to home and selecting 'on cloud' - you should see all books in your Kindle account and tapping one will down load it.

From Amazon Web page I think K you can go back to your old orders and tell it to resend to your Kindle.


Not sure what you mean by 'cannot get released from current book' - that could be core of the problem? You should be able to press at top of screen and then select home icon to go to main page and see all your books (Note option to select on develop downloaded items and on cloud for everything!)

Let me know if any of that helps, if not try to explain more what you can see and do.

You will need to download the Kindle app ( from the App Store ) on your iPad or iPhone. You can then access your account on Amazon and probably download whatever you have on the Kindle to those devices. I have it and it works great....never went back to the Fire.

Hi,

I assume you mean kindle books you order online (not from the kindle itself?)

They are delivered to your Kindle based on what you have registered on line, not to your email. Therefore changing your email address should not matter (at least directly).

When you say 'moved' - do you mean moved house physically (which does not matter at all) or moved to using a new kindle? Assuming you mean a new kindle, you need to
A) make sure the kindle is registered to your Amazon account: go to home screen, touch top of screen to bring up menu and then press the 'three lines button', select settings. There should be option to register (you will need email address and password - so you need to make sure your online Amazon account has correct email address registered! This is where email change might be causing problems, but can be updated online)

B) when you order books online you need to select the correct kindle to deliver to in the drop down box next to the order button (it might be called something like "Paul's Second kindle")

You can access all books you have ever bought (for this kindle or any other) on Kindle paper white by selecting 'cloud' when on the list of books at home screen.

Hope that helps, if not please reply and explain in more detail what you are doing and what happens / does not happen

Hi, you can get A Kindle App that allows you to open the kindle book on other devices than a Kindle if this helps!

If you have the 3G model of Kindle then you can download books using 3G which is like you would use with a mobile phone.

If you don't have 3G then you will need to connect to a WiFi network in order to download books directly to the Kindle. See the Connecting With WiFi Guide for details of how to do so.

You can also transfer books directly from your PC to your Kindle using a USB lead - see the video guide on how to do this.