You may not have the hose adapter installed properly. If it does not connect with the black drain pipe inside the unit, water will bypass the hose adapter and go into the bucket.
I own this dehumidifier. To connect it to a garden hose for drainage
you first need the special connector pipe/adapter that comes with the
unit. It's white plastic and about a foot long, It may be stored in the
top of the bucket drawer, where it ships from the factory. Your hose
connects to the threaded fitting on one end. The other end is inserted
into the hole in the back of the unit. You slide it straight in until
it mates with a drain connection inside the unit. You can see this
black pipe connection if you pull the bucket drawer all the way out and
look in the very top right hand corner of the opening of the unit. Once
the white tube is fully and correctly inserted you'll find two plastic
tabs on the tube near the hose connection. The larger tab points
straight up and blocks the tube from being inserted too far. The
smaller tab points down and hooks into the slot in the bottom of the
round opening to keep it from getting knocked loose. Your dehumidifier
should now drain through the hose instead of into the bucket. Of
course, be sure your hose is routed across a floor to a drain or sump
pump located lower than the unit, since the water flows by gravity.
On my unit, I found the drain hose moving out of position from the vibrating dehumidifier. The plastic pipe included a tab with an arrow on it. Once pushed through the drain hose hole, this tab lodged the pipe and attached hose into position.
I believe you have to put a plug to drain that drains into the tank ,then it can only drain out the hose.
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