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hi have you tried scanning all codes with the remote untill it picks up the correct signal if you have the manual it will tell you how to do this if its possible it will work after searching the codes. Also what model remote and what make cable box
This manual (downloadable ~4.5Meg) has instructions for programming this remote on page 24 (or thereabouts): http://tv.rca.com/RCATV/Assets/pdfs/F19625_1546045A_IB_e-00.pdf
A general guide on programming an RCA universal remote is on YouTube at: http://www.youtube.com/watch?v=5YHGdPOy5dc
Programming remotes for your devices (TV, DVD players, digsat/cable boxes/DVRs, etc) can be done often in an automatic (auto-code search) or manual (you input the code) mode.
Here are some pages that will help you choose the automatic and manual mode.
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