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Richard Rodrigue Posted on Dec 05, 2015
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Why does turntable rotate with door open?

Microwave heats properly but turntable continues to rotate when the door is opened and makes a grinding noise.

1 Answer

Louis F Hoholek Jr

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  • Master 1,140 Answers
  • Posted on Dec 05, 2015
Louis F Hoholek Jr
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The door switch could be stuck in the closed/on position. The electronic circuits could be malfunctioning. When the door is open, I sure hope than the microwaves cooking are not "ON". That could result in a very dangerous situation for you.

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Nov 26, 2007

SOURCE: when I open my microwave door, it starts running

.
In most cases, it's not actually cooking, but instead the fan, turtable and light may be on. Yet it does need attention.

What this usually means is that you have a shorted door switch or a bad door switch mount.

It's easy to tell if it's actually cooking, just place a cup of water inside and see if it heats.

If so, that could mean a stuck relay on the control board. If so, we repair these for customers nationwide with our guaranteed $39.95 service. Far less than a new board.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

Please write back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Nov 17, 2007

SOURCE: Panasonic Microwave Turn table rotates when door is open

Found this Panasonic post in the Samsung section!

If it moves just a tiny bit when the door opens and then stops, that's normal.

If it keeps running when the door is open, that's usually due to a bad door switch or broken / loose door switch mount.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

Any Panasonic parts not available locally can be had here: http://www.pasc.panasonic.com/epartr

We appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Sep 22, 2007

SOURCE: Microwave runs with door open

I would say you have a failing door switch or the mount which holds your door switch is loose or broken. In most designs, it is the upper door switch that will produce these very symptoms when it is intermittent or its mount is broken or loose. Opening the door while cooking (without first hitting the STOP pad) is the primary cause of door switch failure. Slamming the door, damage during shipping or transportation and sloppy manufacturing techniques or materials are the primary causes of trouble with the door switch mounts. If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info (as well as a text file which helps in diagnosing and repairing door switch problems) at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

Anonymous

  • 173 Answers
  • Posted on Jan 19, 2008

SOURCE: My microwave continues to run, (turntable and exhaust), when the door is opened.

all microwaves have 2 safety switches at least... but these are tied to a set of relays that turn it on, my bet is a sticking or stuck relay because you unplug it right and plug back in its not running?-relay ... if always runs driver transitors.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 19, 2008

SOURCE: The turntable keeps rotating when the dooe is open - Panasonic T994SFR

This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. Other times, it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

We have critical safety & disassembly info (including a how-to video) at our site, linked here.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

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Turntable will not rotate and food will not heat up.

If it is not cooking and the turntable will not turn, this sounds like the secondary interlock switch is bad. Almost always this failure is caused by opening the door when it is in a cook cycle. Pushing the stop button before you open the door will prevent this in the future..
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I'd check to make sure you don't have a door switch that isn't functioning properly. Also, might be a control panel or control panel interface issue.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/david_29ad5d1dd86564b0

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This is usually caused by a defective door switch, or it may be out of aligment. Since there are a few of them a digital meter is required to troubleshoot the problem area. If you have the equipment I well describe how to test them.
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I just bought an RV with the exact same microwave and the exact same problem. The problem with mine is the switch that detects that the door is closed is not getting activated. The reason for this is is the finger at the top of the door is damaged as well as the plastic piece that the finger grabs onto when the door is closed. This causes the finger not to come into contact with the switch. To test this you can turn your microwave on and start it. open the door and using a small screwdriver, depress the micro switch you can see upper right side of the door opening. then press start again. your turntable will start turning and the microwave will make a louder noise as a fan will turn on. CAUTION! Release the button as soon as you see the turntable rotation as you will be receiving microwave energy due to the door being opened.
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My wife noticed a strong smell of something burning inside our home. Luckily we were home. The microwave was NOT on...and the turntable was turning and making that grinding sound. When I opened the door, the turntable kept turning....all digital lights were OFF. The microwave does not work. I am extremely angry that this unit was able to continue to grind unnoticed. If we were not home, I assure you that this would have caused a kitchen fire. The upper inside portion was extremely hot to the touch and the cabinet on top of the over-the-range microwave was also very hot. This would have easily caused ignition and a subsequent kitchen fire. I am going to report this to the UL.
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Grinding sound may be the turntable not sitting properly on its support. Regarding the heat issue, check the door safety interlock switches for proper function.

As you use your oven, open the door while it is running, arcing occurs on the little contacts and they eventually burn. When they cannot make contact, the oven doesn't know if the door is closed or not. Forget what YOU know about the door ... the oven must know and it knows by the information it gets from these switches. Door open, the oven will not turn on the heat.

Thank yo for your interest in FixYa.com
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It sounds like you have a jamming turntable motor.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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It's probably a defective door switch, probably the upper one, or the mount which holds the switch is broken. Opening the door while cooking (without first hitting the STOP button) is the primary cause of door switch failure. There are plastic mounts inside the microwave which hold the door switches and onto which the door hooks latch when you close the door. The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly. Usually it's not a loose screw, but instead a broken tab on the switch holder, allowing the switch to rotate just out of position.
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