Front loader. Why doesn't fabric softener dispenser empty?

Try removing and cleaning the dispensing drawer.

if its a front loader remove drawer clean well

is it a front loader or top loader? what is the model number? normally you have 3 or more water inlet valves 1 for cold water, 1 for hot water and one for either fabric softener and or bleach, id say (without any specific info) that it is simply a jammed/faulty water inlet valve, or if its a front loader you often get this problem if the water pressure isn't high enough to create the siphon in the dispenser, i dont know why they set up the softener dispenser on front loaders as a siphon when the pre and main wash just wash through normally

there is three switched valves for cold and one for hot
the three cold are prewash main wash and softener
at the back of the valves back of the machine
there is a little cage inside the valve header

check its not full of dirt
you can remove them for cleaning with a pair of flat nose pliers
if this isnt the case replace the switched valve related to the softener
compartment water intake

Hi,

Here is a tip that I wrote about what I found out about the fabric softener not dispensing into the washer...

Fridgidaire Washing Machine Fabric Softner not going into washer

heatman101

Hi,
Here is a tip that I wrote about what I found out about the fabric softener not dispensing into the washer...

Fridgidaire Washing Machine Fabric Softner not going into washer

heatman101

behind the soap dispenser is another spot for softener

u need to replace the water valve theres 2 the cold is what u would replace

I have a Fridgidaire Front Loader Washer _ Affinity that flashed the E10 error code. I also had the problem with the fabric softener dispenser not emptying, and staying full of water. The problem was the cold water filter on the back of the washing machine that was semi-plugged. Cleaned the filter and now works perfectly. My machine is no longer flashing the Error code 10. The dispenser works perfectly.

Make sure it is the fabric softener that is not being added. Try running w/o fabric softener and see if the tray is still full. The reason I am asking is that after I run my washer the fabric softener tray is full, with water, not softener. The factory tells me it is because the water fill nozzles have realigned and overspray into the softener tray. Not a big problem, since my system is under warranty I am having them fix the nozzles and then I will know how to redirect.
If it is the softener that is not being added then check to make sure the line is not clogged. You can lift out the bleach / softener try and check for cloggs.