Basically, when handset is picked up the intercom light picks up instead of me being able to choose a line to dial out on. If I try to select a line with the handset on the receiver it will not allow me to choose one. My only option is to pick the receiver up. we are a business with multiple lines. All of our phones work normally with the exception of one
SOURCE: Programming line
press program then 1 and select what u need
1 for intercom
2 for co and select co No also.
for the speed dial store 9 before ur No
ie 9+123456789
SOURCE: line not assigned
Somewhere, floating around, is a TDA Users manual. Program 19 and 20 deal with Idle line preference out and in. You could have a couple of things going on, one is that you lost your ILP, or the line assigned to it is no longer there. If it's the former, try this:
PROG 19 0 is no line 1 is Idle CO 2 + a button is that line, and 3 is intercom. Press STORE after the sequence and try it.
Worst case is you do 19 3 and get it to the intercom on idle.
For incoming PROG 20 0 is none, 1 is longest ringing, and 2 plus a line is to prefer that line, used when you have a private or semi-private line that you need to answer. Again, press STORE to save your selection.
HTH
Carl
PROG 19 0 is none 1 is
SOURCE: Can not pick up line on incoming calls from one extension only
That's what happens when you plug in the system and don't program it. You need to review ICD groups.
By default, the phone connected to the first extension is the master phone and the only phone that rings.
Carl
SOURCE: I need help programming the phone to pick up CO1
This is a guess because you still didn't tell me what system you're connected to. On an idle phone, try pressing PROGRAM 131 STORE. In a TA-824, that makes you select line 1. If it's busy, nothing happens.
Carl
Testimonial: "That worked!!!! Thank you SO MUCH!"
SOURCE: Panasonic Kxt 7731
What happens when you dial "9" into the intercom dial tone? Is that the line you wnat to auto select?
A lot depends on the system your phone is connected with. In a TA series on an idle phone, press PROGRAM 11 for no preference (what you have) 12 for Idle line (what you get when you dial 9) or 13 and a number from 1 to however many lines you have to select a specific line.
Those commands are followed by the STORE button and PROGRAM to end the programming.
Carl
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