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If you have already removed the paper from the output bin, check the delivery flaps to make sure they move freely. If they do, remove the top and make sure the sensor flag isn't broken and that the sensor is connected and undamaged. If it is connected and undamaged, check connector J213 on the engine controller is seated correctly. If it is, you probably need to replace the output bin sensor. See attached video
For the 3,000-sheet stacker or 3,000-sheet stacker/stapler, the output bins are the upper bin (face-up) and the lower bin (face-down).
The upper bin (face-up) is the top bin on the stacker or stacker/stapler. This bin holds up to 100 sheets of paper in face-up order as they exit the printer. A sensor causes the product to stop when the bin is full. Product operation continues when you empty or reduce the amount of paper in the bin.
Lower bin (face-down) is the lower bin on the stacker or stacker/stapler. This bin holds up to 500 sheets of paper and can stack or staple jobs. This bin is the default output bin.
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