It warns all the time even if she's not using it and it keeps freezing.
Multiple issues can cause this. the first is an aftermarket protective case, the second is continuously overcharging it. the third is program(s) running in the background that will not shut down. The battery may be damaged as well. Step one is reconditioning the battery. run it until it is dead, recharge it until it is JUST charged full and disconnect the charger and run until dead again. This should eventually increase the time between the need for recharging if the battery isn't damaged. If it has an after market case remove it while doing this. If it is an android, download a handful of utilities from CM (free) starting with their Battery Doctor and their antivirus ( they are the best known and respected android developers) and run them. you can do this while you are conditioning the battery.
Battery Doctor will take over for the other apps that are telling you the tablet is overheating. and will automate the process of taking care of whatever is causing problems.
I use them on my Tablet and my Samsung Smart phone
Walmart Product Care Plan
877-968-6391
Talk to a Human
2,109 views
Usually answered in minutes!
×