Hello jkdpip,
There are two possible issues, but easy to do. When decalcifying your
unit the solution should be 2 parts water and 1 part vinegar. So if you
have a 12 cup maker it would be 8 cups water and 4 cups vinegar.
Complete the process with a pot or two of fresh water to rinse.
Second, there may be a water filter stick that is removable. Open the
lid and look for it in one of the corners, pull it out and remove the
carbon filter there. (You can get a new on Amazon). Then replace the
stick.
I hope this is a help for you. If it is please leave positive feedback for me. Thanks! NormanZ
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