My jenn air freezer is not making cubes. the

The water inlet valve may be staying open. You can swap the wires on the dual water inlet valve and disconnect the water line at the valve which goes to the ice maker. When you try the water dispenser the water will come out there. When you stop the water dispenser, if the water at the valve doesn't stop, the valve isn't closing so you'll need to replace it. If it does stop after trying it several times then the problem is with the ice maker.



The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.