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It should have worked in a few minutes.The SD card could be faulty or incompatible with your machine Turn it off, wait 15 seconds then turn it on again. This will not cause damage to the machine.
SD cards should be inserted or removed with the power off. They are not like USB drives which can be inserted with power on.
Your machine uses USB drives not SD cards according to the manual, are you using an adaptor?
If it still doesn't load after 10 minutes, there is a problem with either the SD card or the machine. Try the SD card on another Elna 860, perhaps at the dealer's shop, to prove it is ok, then ask the dealer to load the designs into your machine while you watch.
My singer hasn't wound bobbins for years and I don't care because I use a Side Winder bobbin winder. It's much easier than takining the thread off the machine anyway. Available from Hancock, Jo Ann or even Wal Mart for about $30.
was the machine serviced before you bought it? one thing about computers is one minute they can be working & the next minute they can go out. you mentioned the machine was making a clicking noise, & it's not suppose to be. check the usb port to make sure the computer is tranfering the information correctly
is it possible that the needles are in backwards? it's very possible that the machine is out of time & would have to be taken to a sewing machine repair shop to be retimed
Could be almost anything ! Do the usual simple checks - fuse in the mains plug (should be 3A), have you got another piece of equipment (radio etc.) that uses the same 2-pin plug for power - use it to check that the mains cable is OK. If the mains cable is OK, it maight be the switch on the power supply module or the power supply module itself ('L'-print), but could be more ... check if the sewing light or display backlight is coming on, but if completely dead, your only solution is to get it checked-out by a Bernina service agent.
Slacken the stop motion as if to wind a bobbin and press on the foot control, if the motor runs really fast then you have either thread stuck in the bobbin case area or you may need to oil the machine
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