Remote will trun to Netflix, YouTube, everything except the hismart button
If this is apart of a smart tv may i recommend to make sure you can tell the difference whether or not you are experiencing a software related issue with the tv or b a hardware related issue with the remote. ( what will need to be done is the tv will have to have the power cord physically removed from the television. wait roughly 2 mins. once this is done plug it back in. the device will boot back up. once the tv is back on pick up the remote and try the process all over again. let me know how you make out.
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