Question about NorStar Meridian M7310 Phone

Open Question

I have a Nortstar M7310. The Main Greeting is set up and it gives 4 options and #4 is for a list of company employees. I need to re-record this since we have new staff and can't find it.

I can access the main greeting but can't find where anything else is to re-record it. We have the main greeting, a recording of menu options, and then a recorded staff list.

Posted by Anonymous on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 2 Answers

SOURCE: Main company greeting....

I figured it out.

Feature 983
Network Password: if you are using 4-digit extensions: 10020000, 3-digit: 1020000, 2-digit: 120000
Press OK
Press AA
Press GRTG
Press GRTG (again)
Press the number for which the greeting is located - I guessed that mine was "1" and i was right
Press OK
Then you have the option to PLAY that greeting or RECord a new one

I hope that helps.

Posted on Nov 21, 2008

Ad
ynotphone
  • 192 Answers

SOURCE: Change/record the Directory Options on M7310

Can you get into the voicemail?
If you cannot get in, there are ways to erase the current password, back to the default password of: 0 0 0 0

If you can get in; after you dial your Password, press 8 and listen to the prompts.

There will be a prompt to change your name, one for your password and another for greeting.

Posted on Apr 01, 2009

  • 1 Answer

SOURCE: Nortstar M7324

In order to record an alternate greeting, you sign into your voicemail. Select Admin, Select Greet, Select Choose (and select which greeting you would like to use eg..Prime or Alt) Once you select the greeting. The voicemail is set to use that greeting. To record that greeting, go back into Admin, Select Greet, Select Rec, and record and save your greeting.

Posted on May 11, 2009

consultel1
  • 860 Answers

SOURCE: Changing the greeting on the company's main phone

To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Posted on Dec 18, 2009

consultel1
  • 860 Answers

SOURCE: need directions for recording the greeting on the

To enter voicemail administration, press Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. Once you have entered the password you will see 3 selections you can make .Use the three soft keys under the display and select AA (auto Attendant). Next, press greeting and greeting again. Next, it'll ask for the greeting number your probably working with greeting 1. Press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Posted on Sep 30, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I toggle between day greeting and night greeting? Our s seems to be stuck on night and I don't know how to switch it back/toggle it. Just started at this company and no one knows how to use the...


Night feature at reception set or set that you put night service on go Feature #87. For delete of mailbox Feature 983 enter password which should be 1020000 if 3 digit extension numbers or 120000 if 2 digit extensions. Then press mbox then del enter extension number then press del.

Feb 13, 2015 | NorStar M7310 Corded Phone

1 Answer

Auto attendant mystery greeting - can't find in greeting tables


I wasn't able to find anything specifically related to additional greetings or recordings, but I did find the manual for that particular phone model in .pdf format. Here's the link, good luck with it:

http://www.aicag.edu/wp-content/uploads/2013/09/Norstar_M7310.pdf

Dec 16, 2013 | NorStar M7310 Corded Phone

1 Answer

The automated recording that comes on when the lines are full needs to be changed and the recording of an employees name on the directory needs to be changed. I have already changed the display name on the...


The persons name is recorded in their personal mail box.Thats done by pressing open voicemail or feature 981 followed by their password, press 8 or admin and press 1 to re record thier name in the company directory.
To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.

Apr 06, 2010 | NorStar M7310 Corded Phone

1 Answer

Changing the greeting on the company's main phone


To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Dec 17, 2009 | NorStar M7310 Corded Phone

1 Answer

How do I change the main greeting from greeting 1 to greeting 2?


You have to go to vmail prog. Press feature 983 from main tel set enter passwrd press aa press greatings type in a 2 record your greeting you will have to rerecord over greeting 1 if you want to chg it .you know how to assign it to a time of day greeting table if not give more info

Nov 24, 2009 | NorStar M7310 Corded Phone

1 Answer

Change/record the Directory Options on M7310


Can you get into the voicemail?
If you cannot get in, there are ways to erase the current password, back to the default password of: 0 0 0 0

If you can get in; after you dial your Password, press 8 and listen to the prompts.

There will be a prompt to change your name, one for your password and another for greeting.

Apr 01, 2009 | NorStar M7310 Corded Phone

1 Answer

Automated Attendent


Norstar Voicemail for 6.0 or less
Programming must be done from any M7310, T7316, or M7324 model phone set.

***************************************************************************************************
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG:", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
***************************************************************************************************
To Record the Company DAY & NIGHTGreetings:
1. Press AA
2. Press GRTG
3. Press GRTG
4. <Display> Greeting:
5. Enter 1 for DAY Greeting --- Enter 2 for NIGHT greeting
6. Press OK
7. Press REC to record.

Feb 25, 2009 | NorStar M7310 Phone

1 Answer

M7310 nortstar telephone


Normal 0 To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password

a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"


Aug 27, 2008 | NorStar M7310 Corded Phone

1 Answer

Nortstar M7324


In order to record an alternate greeting, you sign into your voicemail. Select Admin, Select Greet, Select Choose (and select which greeting you would like to use eg..Prime or Alt) Once you select the greeting. The voicemail is set to use that greeting. To record that greeting, go back into Admin, Select Greet, Select Rec, and record and save your greeting.

May 30, 2008 | NorStar M7324 Telephone

2 Answers

Resetting company voicemail


Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting



took this from a guide i have, might help you guys out

Jan 07, 2008 | NorStar M7310 Corded Phone

Not finding what you are looking for?
NorStar Meridian M7310 Phone Logo

Related Topics:

148 people viewed this question

Ask a Question

Usually answered in minutes!

Top NorStar Lands Phones Experts

Marvin
Marvin

Level 3 Expert

84625 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Cindy Wells

Level 3 Expert

5874 Answers

Are you a NorStar Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...