I want to change the names assigned to our phones.

I believe this is a programming issue.

To change the ringing assignments on extensions enter programming mode by pressing Feature **266344 and password 266344 if it hasn't been changed. You have to do this from an M7310 phone. The top two buttons on each side will move you through programming. The top right button is the SHOW button and the button below it is the NEXT button. The top left button is the HEADER button and the button below it is the BACK button.

Your first category should be TERMINALS & SETS. Press the SHOW button and using the dial pad enter the extension number. The display should show the extension number or name. Press SHOW three times and the display should show LINE ___.
With options to SCAN or LIST. Pressing SCAN will show the lines assigned to the extension. Use the CHNG option to change how the line is on the phone. RING ONLY - UNASSIGNED - APPEAR ONLY - AND APPEAR & RING. Change the lines you want to ring in NORMAL DAY MODE to APPEAR & RING for this extension and press SCAN to move to the next assigned line. Use this same method for any extension you want to change the ringing on.

Hi Amy, you can change the name for an extension, but it will change the name for the extension for all the phones.

It is best to do programming on a T7316, M7310, or an M7324

1. Feature **23646
2. Password: 266344
>>>your password may have been changed by your phone company. contact them for the password.
3. Scroll to General Admin
4. Go to Names
5. Select Set Names
6. Enter in the DN of the extension you would like to change
7. Use the dial pad to change the extension.
8. Press Rls when finished (handset with arrow facing down)

Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344 (with the handset in its cradle).When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you want to change the name on. (i.e 202)
Then press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name(Traci).
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Winston = 9 -> 4,4,4 -> 6,6 -> 7,7,7,7-> 8-> 6,6,6-> 6,6
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

First press feature *0 then the intercom button this will tell you the extension number. write this down.
Press feature **266344
then 266344
should now say terminals and sets on the phone.

press 1st lit arrow on the left side of phone

enter extension number or press find and enter extension number.

press the top arrow on left side of phone until you see line assignment

press list

when you get to the new line press change until the line says appear only(no ring) or appear and ring(rings on the phone)
press rls when done

It usually says release call if you have the handset up, a call on hold, or if your telephone is ringing. If the set is idle and with the handset down enter in feature **266344.

Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.
When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS.
The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)The display should say line 002: appear only
press the Chng key till it says appear & ring
repeat procedure for remailing active lines

If your system uses the older programming template,
then Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
the display says A. Configuration
4 top line/feature keys are now used for programming
Press the show key (top right arrow)
the display will say1. trunk/line data
Press the next key (bottom right arrow) .
the display will say 2.line access
Press the show key (top right arrow)
the display will say line assignment
Press the next key 2 times(bottom right arrow) .
The display should say ringing.
Press the show key (top right arrow).
the lines should be listed as appear only change to appear and ring

press Rls when finished

On the phone, enter in config mode: Feature **266344 Password 266344
Enter into A> Configuration
Enter into 2. Line Access
This should now prompt: Show Set:
Enter the set you would like to change (extension usually)
Enter into Line assignment
Press Scan (soft key under display)
There you can change the lines to Appear Only (not ring on incoming call), Not assigned, Ring Only, or Appear and ring.

I hope this helps you both!!!!