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Kim Morgan Posted on Oct 30, 2015
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Will turn on but no dehumidifying so there is no water in the bucket.

Our home humidity is 67%. Can you advise, check or fix. Thanks

1 Answer

J.D. Browning

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  • Master 2,760 Answers
  • Posted on Dec 03, 2015
J.D. Browning
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Well 67%rh is considered low (70%rh is normal) units will produce much less water when tasked to operate in low moisture air , this is why all the new units have air temp ratings of 60Deg or less. but still the unit should try to go thru all the motions ,that you can easy verify , just by u watching /listening closely
set unit to work normally , listen 4 the fans inside to come on and a few moments later the compressor will come on if everything is working well , try adjusting the humidistat up to a value of say 80% listen 4 one fan and compressor to stop , this is all normal reset desired setting on humidistat
if unit fails any one of these simple tests it has an internal fault inside it and requires service

5 Related Answers

Anonymous

  • 1073 Answers
  • Posted on May 05, 2008

SOURCE: Problme in the dehumidifier not filling the bucket.

the unit has a sealed system issue in one of the coils, need to get it to a service company that services the brand that you have

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Anonymous

  • 2 Answers
  • Posted on Nov 13, 2008

SOURCE: Dehumidifier Error?

This error code indicates that the problem is most likely a shorted defrost thermistor or possibly a pinched wire going to the thermistor. You will need to replace the sensor assembly - part # 6877A30013L. The Sears website has it listed for 9.99 + shipping. The humidity sensor & defrost thermistor come together in a wiring harness that plugs onto the main circuit board. It is fairly simple to repair. Just remove the front & rear grill & the metal cabinet. Remove the thermistor from the copper tube on the cooling lines; remove the humidity sensor from the front of the evaporator; pull the wire plug off the bucket switch; & remove the small 7 pin plug from the main circuit board inside the metal control box. Reverse procedure to install new sensor assembly.

Anonymous

  • 1 Answer
  • Posted on May 02, 2009

SOURCE: Dehumidifier Error?

Same problem with Goldstar model DH404EY7 -- stop code 01 on startup, bucket full light blinks (drains to floor).

Replaced the main controller board to fix it.

For my model dehumidifer the part # is 6871A20888A, and cost $77.44 (not counting shipping) from Appliance Factory Parts. The Appliance Factory Parts web site also provides parts breakdown (exploded parts diagram) diagrams and service manuals in PDF form.

Anonymous

  • 43501 Answers
  • Posted on May 18, 2010

SOURCE: LG45EL dehumidifier no longer collects water.

Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Anonymous

  • 43501 Answers
  • Posted on Jun 05, 2011

SOURCE: Runs but does not dehumidify. Have run for hours

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Related Questions:

0helpful
1answer

My comfort site dehumidifier. When the bucket is full

If water is coming out on the floor from your Comfort Site dehumidifier even when the bucket is not overflowing, there may be a few possible causes for this issue:
  1. Improper Placement of the Bucket: Ensure that the bucket is correctly positioned and inserted into the dehumidifier. Make sure it is securely in place, and the water outlet on the bucket is aligned with the dehumidifier's drainage system. If the bucket is not properly seated or aligned, it can result in water leakage.
  2. Bucket Seal or Gasket: Check the bucket's seal or gasket for any signs of damage, wear, or misalignment. If the seal is compromised or not making proper contact with the dehumidifier's body, water can escape and leak onto the floor. Clean the seal and ensure it is free from debris or obstructions. If necessary, replace the seal or gasket with a compatible replacement part.
  3. Drainage Hose Connection: Some dehumidifiers have the option to connect a drainage hose directly to the unit for continuous draining. If a drainage hose is connected, make sure it is securely attached and there are no leaks or loose connections along the hose. Ensure that the other end of the hose is properly directed into a drain or receptacle.
  4. Internal Drainage System: The dehumidifier's internal drainage system, including the collection tray or drain pan, may be clogged or blocked. Remove the bucket and inspect the drainage area for any debris, buildup, or blockages. Clean the drainage system thoroughly, ensuring that water can flow freely from the collection tray into the bucket without any obstructions.
  5. Check for Excessive Humidity: If the dehumidifier is operating in an area with extremely high humidity levels, it may struggle to remove moisture effectively. This can result in excessive condensation or water buildup that leads to leakage. Consider using additional dehumidification methods or addressing the underlying humidity issue in the space.
If the issue persists after checking these potential causes, it is advisable to consult the user manual for your specific Comfort Site dehumidifier or contact the manufacturer's customer support for further assistance. They can provide specific troubleshooting steps or offer guidance based on their knowledge of the product.
0helpful
1answer

Dehumidifier norpe keeps going on and off

If your Norpole dehumidifier is repeatedly starting and stopping, it could indicate a problem that needs to be addressed. Here are a few troubleshooting steps you can try:
  1. Check the humidity settings: Ensure that the humidity level set on the dehumidifier is reasonable and not too low. If the desired humidity level is already reached, the dehumidifier may turn off until the humidity rises again.
  2. Clean the air filter: A dirty or clogged air filter can restrict airflow and cause the dehumidifier to overheat. Turn off the dehumidifier, unplug it, and locate the air filter. Remove the filter and clean it according to the manufacturer's instructions. Allow it to dry completely before reinstalling it.
  3. Check the water collection bucket: If the water collection bucket is full, the dehumidifier may automatically shut off. Empty the bucket and ensure it is properly positioned back into the unit.
  4. Verify the drainage system: If your dehumidifier is equipped with a continuous drainage option, make sure the drainage hose is properly connected and not clogged. If the drainage hose is obstructed or improperly installed, it can cause the dehumidifier to turn on and off.
  5. Ensure proper ventilation: Make sure the dehumidifier is placed in a well-ventilated area. Restricted airflow around the unit can lead to overheating, triggering the auto shut-off feature.
  6. Power supply issues: Check the power cord and make sure it is securely plugged into a functioning power outlet. Also, ensure there are no issues with the circuit breaker or electrical supply.
If none of these steps resolve the issue, it's recommended to consult the user manual or contact Norpole customer support for further assistance. They will be able to provide more specific troubleshooting steps or advise on potential repairs or service options.
2helpful
1answer

Runs but does not dehumidify. Have run for hours at Humidity 35, and no water in the bucket, and my basement floor is wet. The filter is clean. I only use the dehumidifier in the hot summer months. ...

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101
0helpful
1answer

My dehumidifier does not drop any water into the drawer. I cleaned the filter and made sure the settings are correct. My basement has 67% humidity, according to the gauge. The unit is less then a...

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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0helpful
1answer

Lites up but does not run

First check the water collection bucket, to make sure it's properly seated and making contact with the safety switch. Also check the humidity level you have the unit set on. It may be to high for the humidity level in your house. Reset the humidity level to either minimum or if you have an LED screen 45%. Remember, the lower the setting, the more humidity will be removed.

To do an in home test of the unit, move it to a bathroom. Turn the unit ON and set the humidity level to it's lowest level. Turn the shower ON hot enough to generate steam. Do not turn the bathroom's exhaust fan on. As you exit the bathroom, close the door. Wait 15 to 20 minutes and turn the shower OFF. Allow the dehumidifier to run for several more minutes, before checking the water collection bucket for water. If you find any water in the bucket, it's working as it should. If not, it's time to replace the unit. Under most circumstances, I would suggest possibly repairing it. But, Fedders is out of business and replacement/repair parts are a scarce as hen's teeth.

Hope this helps you to further troubleshoot and solve the problem. Please let me know. Thanks.
0helpful
1answer

How do i check if its working correctly

If you want to give it the ultimate in-home test. Put the dehumidifier in the bathroom with the door closed and a hot shower running, but do not turn on the bathroom exhaust fan. Set the dehumidifier's controls as low as possible and let it run for 20 minutes. After 20 minutes, return to the bathroom, turn the shower OFF and check the water collection bucket for water. The unit will probably be running anyway, when you return to the bathroom.

Remember, the lower the setting, the more the unit will run and collect water. Until it either reaches the humidity level you have it set for or the bucket is full and the unit automatically turns OFF

That's the best way to test a dehumidifier at home. Hope it helps you.
Please let me know.
0helpful
1answer

New unit, try using in basement. nothing happen, should humidity settings be high or low? Dose humidity level be high? In the bucket whats the plastic cup about? do something alow water to enter bucket?

If you trying to remove humidity, the setting or percentage of humidity to you want to remove should be set low. it's actually the humidity that will be left in the air. In the Hot Summer months, you want lower humidity, as opposed to the Winter months, when you want higher humidity.

"Plastic cup inside the bucket" - that's got me stumped. But, I suspect, it may be a float valve to turn the unit off, once the bucket reaches the full level. The water enters the bucket through a drain tube or hole from inside the dehumidifier, above the bucket.

By best advice, since this is a new unit, that you recently purchased, is read the Owners Manual/User Guide and become thoroughly familiar with the proper operation of your Dehumidifier, as well as how to properly maintain it. As, they aren't maintenance free.
0helpful
1answer

The dehumidifier is not taking the water out of the air. It runs fine but there is no water in the bucket and the humidity meter is still reading the same number. This has been going on for 3 days now....

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

0-==
0helpful
1answer

Dehumidifier doesn't draw in water (humidity).

It may be too cool in the basement for it to work. Mine doesn't work if its 67 or below. Take it upstairs and see if it works there, where it is warmer.
2helpful
2answers

LG45EL dehumidifier no longer collects water.

Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101
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