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loc Posted on Oct 29, 2015
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Paper jams and error P002 display, please help

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hawaiianb283

Brian Martin

  • 25 Answers
  • Posted on Feb 29, 2012

SOURCE: Error P00 on display, no paper jam found

It's going to be the sensor or the circuit board. Make sure the sensor is clear (use a vacuum cleaner with a crevice attachment blowing air should be very limited, because staples blown onto the circuit boards WILL fry them).
If the sensor is clear, then the sensor is probably unplugged; they don't go bad very often. If you don't feel comfortable taking it apart to check it out, call a tech. If you do take it apart, make sure the sensor and all cables are plugged in. If they are, you have a bad circuit board. For Canon Scanner Repair in Dallas, Texas :call Scan-R-Store

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