Brady ID PAL Thermal Label Printer Won't power up new batteries or on power adapter is it junk? not power up. Trash or Fix?

Same, would love to know where to get a new gear.

use the utility maintenance printing coming in the software printing and execute the maintenance head, etc and fix it.
God bless you

Manual: http://www.bradyid.com/downloads/ID_PAL_Manual.pdf?msgkey=downloadsDetail.pleaseWait.msg
Page 5 answer

I have the exact same problem and this started about three years ago which is about the same time you posted your problem. I may contact the manufacturer to see if this is common after a few years of the tool being in service

Hello, this is a response from Brady's technical support team. Please try this:
The three contact pins in the printer are not making contact with the smart cell computer chip (the shiny silver pad at the bottom of each cartridge). The occurs after the printer is dropped or after shoving cartridges in at an angle.

To remedy, remove the cartridge and look at the bottom of the cartridge opening (just above the Power button). Take tweezers or needle nose pliers and pull slightly on the pins (outward, and towards you). Please double-click and View the file below for a picture of the pins. Once these metal contacts are out far enough to make contact with the smart cell (computer chip) on the label/ribbon cartridge, the printer will know that labels are loaded.

In addition to the Insert Labels error, contacts that get pushed in can result in two other issues:
One, the printer will only print if the cartridge is pushed down (which makes the smart cell touch the contacts).
Two, if one or two, but not all three, contacts are not all the way out, the printer may only print on half of the labels (because it is only reading some of the silver bars on the cartridge's computer chip, and narrow media activates only one or two bars, where as wide media activates all three).

We'd be happy to help you directly if needed. Brady Technical Support at 1-800-643-8766 or[email protected]. Please leave your name, and phone number or email address, if you are unable to speak to someone. Our Technical Support business hours are Monday through Friday, 6:30am to 6:30pm US Central Time.

I have label cartridge in but it doesn't print, just says "insert labels". I have tried many times to take cartridge out, and reinsert, but it won't do anything.

I had the same problem. I opened up the unit and found that the small drive gear had lifted up on the shaft and was no longer engaging the other gear. I could have probably noticed this from the battery compartment. I pushed it back down and now the unit works fine.

Brady printers have a sensor that reads information from the cartridge. The printer will not work if a connection cannot be made to the cartridge.The most common cause of failure is in the cartridge and switching to a different cartridge usually fixes that problem. Having the same problem with two cartridges is starting to indicate there is a failure in the printer, although it is possible (but not likely) to have two cartridges in row fail. A good first step is to be sure the printer is clean. If that doesn't work you'll most likely need to send your printer in for repair. A good source of free tech. support for the Brady ID Pal is Graphic Products. They even help people who are not their customers, They also do Brady printer cleaning and some repairs. They have an online for for requesting tech. support located at: http://www.graphicproducts.com/request-support.php or you can call 1-888-326-9244.

Try this, slide something between the top of the cartridge and the top lip of the cartridge slot and reinsert the cartridge. It worked for me but there could be different causes.

There are 3 electrical contact wires in the cartridge cavity above the POWER button. The cartridges have a conductive surface that "shorts" a pair of these contacts depending on the cartidge. Make sure the conductive surface on the cartridge is clean and is making good contact with the contacts.