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My thought is that there is air in the line. I had problem like that with my splitter. To cure it I had to stand the splitter on end because the oil fill is at the wedge end. I filled it. set it back horizontal and cycled the ram full length 3 times. I stood it on end again and could add more fluid. When I filled again it was now full of fluid and works properly. It also could be that the splitter is not powerful enough to split that size log down the middle. I must take a smaller bite then it works.
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have you ensured that your outlet automatic fuse (if applicable) will handle the current of the electric motor? Check ratings. If motor rating is close to automatic fuse limits, you will need a "slow" type auto fuse or use a larger capasity outlet. This the first thing to check before looking further at the splitter itself, assuming that it is the fuse of your outlet that you blew?.
First of all, I hate to, but have to ask, have you verified oil level is up to proper level? Have you checked power at directional solenoid when handle is moved to different directions, as well as released? Obviously when handle is in stop position, there shouldn't be power to motor in either direction. I can't see exact model, or design obviously,but that would be a good place to start.
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