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malcolm fraser Posted on Oct 20, 2015
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Not cooling and making ice

SJ-68L-C2W not friging or making ice, ice is building up at the back of the freezer

  • Elie Balas Oct 21, 2015

    Look up you model number on google and find the schematic with all the parts details. Defrost timer is typically under the fridge, heater and thermostat are behind the freezer back paneel.

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Elie Balas

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  • Expert 170 Answers
  • Posted on Oct 21, 2015
Elie Balas
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Ice is made when freezer temperature is cold. Freezer and refrigirator will not cool if iced up on back wall. Your defrost system failed, causing frost buildup on the coils and restricting airflow and heat transfer. Most likely cause is a defective defrost timer that is not advancing into defrost (2-3 times every 24 hours). Defrost system comprise Timer, Heater, and Thermostat. You need the tools to diagnose the cause or just try one by one to replace the parts. Other choice is to call a tech. The freezer must be defrosted one time manually to remove the long accumulated frost.

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