At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi Jaime.
not sure if this will help you out.
On your Mac
Go to Apple menu > System Preferences, then click iCloud.
Choose Account Details.
If you're asked to enter your Apple ID password, click "Forgot Apple ID or password" and follow the onscreen instructions. You can skip the final steps below.
Apple has a feature which allows you to say that you forgot your password. It is called iForgot. If you try to download something on your computer, it should bring up that option beneath the password and username bars.
Recover or Reset Forgotten Apple ID or Password on iPhone & iPad
This is all done on an iOS device and is often the simplest way to log back into an Apple account:
Open the Settings app and scroll down and tap on "iCloud"
Tap on the email address at the very top of the iCloud settings screen
Tap on the blue text underneath the password entry that says "Forgot Apple ID or Password?" where you'll have two choices:
If you know your Apple ID and don't remember the password, type in your email address and click "Next" to start the reset process
If you don't know your Apple ID, tap on "Forgot your Apple ID?" and fill out your full name and email address to recover the Apple ID login (yes, you can then do the password reset after you have the Apple ID)
Answer the security questions pertaining to that Apple ID, and follow the onscreen directions to complete the process
At this point you should be good to go, you can reset the password for the account and then login as usual.
Unfortunately, you will need to get to a laptop or tower PC or Mac, in order to reset your password, migrate to apple.com try to login, there should be a forgot password link just below the login entry points. The Mobile version of Apples website malfunctions when attempting to reset a password, this is why you need to go through a laptop or tower to have a successful password reset.
×