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Josh Blanchard Posted on Oct 09, 2015

Canon DR-7580 Error: J18 Detected a skewed document, document feed stopped

Scanner wont scan any sheet; the tray lifts and the paper starts to enter the rollers, but then stops and lowers the tray and paper. Then the error pops on the display. The paper is not skewed at all, so i think i need to clean a sensor but where is it? Thanks, Josh

5 Related Answers

A

Anonymous

  • Posted on May 22, 2007

SOURCE: No paper detected

Try cleaning the rollers if that doesn't work, remove all of the rollers (feed seperator and retard) then simply reinstall them. This fixed the errors we had.

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mohanchennai

Mohan Sriraman

  • 490 Answers
  • Posted on Apr 17, 2009

SOURCE: dr 5010c feeds one to five sheets, then stops

Clean the rubber rollers (pickup and ******) with a damp cloth, loosen the papers to be scanned. Clean all the rollers in the scanning path. What is the eror that is displayed? Download the user manual from this site http://www.usa.canon.com/opd/controller?act=OPDSoftwareAct&fcategoryid=2341&modelid=11293 (5010um.pdf). Change the rollers if they are old.
S. Mohan, Chennai, India

mohanchennai

Mohan Sriraman

  • 490 Answers
  • Posted on May 31, 2009

SOURCE: Scanner pulls page in to just past the bottom sensor lever

Please ensure that the rollers are clean and within its life span. (Rollers wear out and need to changed after 250,000 pages or as recommended by mfr). FAn the pages before scanning, Ensure the edge is trim with no folds or bends. The griniding noise is because the scanner has picked up more than one page.
S. Mohan. India

Anonymous

  • 6 Answers
  • Posted on Jun 05, 2010

SOURCE: canon dr-7580 scanner how to initialize cis

Hi, You may need to calibrate a new CIS with new Assembly. Later on this new assembly can be removed and your old one will do. Assembly means solonoid+ shading sheet. This will work for sure Samir Dhingra 9820800633

Anonymous

  • 1478 Answers
  • Posted on Sep 17, 2010

SOURCE: canon DR-3080c scanner, tray wont lift and says

Hello,

A scanner will jam for any number of reasons: It's dirty, the wrong paper type is being used, or the rollers on the scanner that feed the paper through its pathway are worn down. While cleaning the printer periodically and using the correct paper type are easy fixes, but thuis are not the the problem, it means the roller is worn out and will need to be replaced.

Take care.

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STAPLE DETECTED

Try turning off the Staple detection option in the settings.
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Try cleaning the staple detection sensors in the machine. Most of the time if you blow air gently into the machine to clear dust from the sensors.
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Clean the 'black dot' in the centre of the paper tray. There is an optical sensor under that. The tray will lift even without paper, but will go back immediately.
If the scanner stops after 3 pages, check disk space in your computer. If you are scanning in TIFF uncompressed, it takes lot of space. For color and Grey try JPG format, for mono TIFF G4 is the ideal option.
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Paper will not feed. the lift tray does work. 1.5 to 2 inches of the top of the paper feeds before it stops. when i used count only still get the same problem with

A01 is pickup error. Clean the paper sensor in the paper lifting tray and try. Clean the rubber rollers also.
S. Mohan, Chennai, India
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I get a Staple Detect error each time I try to scan a page. I've checked all of the rollers; they are fine. There are no staples anywhere in the picture. Can I turn Staple Detection off?

I presume you are using CpaturePerfect3 Scanning software. There is an option to stop checking of 'staples'.
In Canon 9080C staples are NOT detected by any metal detector! You'd notice a set of LEDs on one side and a set of sensors on the opposite side of the scanner wall, just above the paper tray. Incase there is a document thats stapled, while one sheet is going in, the other sheet will get lifted because of staple. Thus when there is obstruction in the LED sensor, it is presumed to be a stapled document. Conversely, even if a document is bent enough to block the sensors, the scanner assumes it as a stapled document. Ensure your documents are fairly flat.
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1helpful
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Paper tray at front of scanner will not lift. Scanner has been reset multiple times and computer rebooted as well. Error msg= unknown error canon DR-6080/7880/9080C driver versioin 1.3.10502.17001 (-4523)

Disconnect the scanner from the Comp, Try 'page counting'. If the papers go through, then you know feed mechanism is okay. if the tray is not lifting, then you have a problem. Use Qumatool software and check if the tray is lifting. If the scanner tray if lifting then the motor is okay, if not, the lifting motor may need a check.If the motor is okay, but tray not lifting means the sensor in the paper tray is faulty. Check this out.

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I have a Canon Scanner DR7580 and the wheels are hesitating upon feeding of the document.

The rollers slip if a) the document is slippery or dirty, b) if they are unclean after usage or c) if there is hardware problem.
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Canon DR-9080c scanner not lifting error no page found in feeder

There is a paper sensor just under the rolers in the lifting tray. Clean the area thoroughly with a damp cloth. Keep some sheets and try ]count only'. If it works then the sensor is okay, then you can try your scanning. If it is not sensing paper, check the sensor or connections to the sensor.
S. Mohan, India
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Dr 5010c feeds one to five sheets, then stops

Clean the rubber rollers (pickup and ******) with a damp cloth, loosen the papers to be scanned. Clean all the rollers in the scanning path. What is the eror that is displayed? Download the user manual from this site http://www.usa.canon.com/opd/controller?act=OPDSoftwareAct&fcategoryid=2341&modelid=11293 (5010um.pdf). Change the rollers if they are old.
S. Mohan, Chennai, India
0helpful
1answer

No paper detected

Try cleaning the rollers if that doesn't work, remove all of the rollers (feed seperator and retard) then simply reinstall them. This fixed the errors we had.
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