Having problem connecting: handset out of range

Plug the base unit into the mains and connect the phone socket!

If you are not too far away-not "out of range" then try rehoming/pairing the handset with the base unit. You probably need the phones together to do this. Your manual will explain how-it will have been done in the original setup.

I have a GE DECT 6.0 Digital phone (silver, 2-handset model) and one of the handsets began displaying "Out of Range" and was unresponsive. We've had severe lightning around here in recent days which interfered with the digital tv reception, so I'm pretty sure that's what caused the problem. Here was what worked for me:

- unplug base unit for 15 seconds
- press "PROGRAM" button on handset
- from menu, select "HANDSET SETUP"
- from menu, select "REGISTRATION"
- handset display will prompt you to press and hold PAGE button on base unit for 5 seconds, then press "PROGRAM" button on handset

This action re-initiates the transmission between the base unit and the handset.

Good luck!

it may be that the handset is registred to another base unit-
we had one base and one handset replaced by uniden, but the second (old) handset was still registred to the old base, therefore everytime we tried to deregister the handset it was looking for the old (replaced) base and of course could not connect and therefore wouldnt deregister. still havent figured out what to do yet

The handsets are reading out of range because they have lost connection with the base. This happens mostly during peak power demands or power outages, but can also happen when the phone is unplugged for any amount of time. This can also cause, at times, the answering machine to stop picking up calls. To remedy this issue, reset the phone system. Please follow the instructions below:
To reset the phone:
1. Disconnect the power adapter, phone line, and remove all batteries from the base and all handsets. Leave it disconnected for 30 seconds to reset the base.
2. Place the batteries in the handsets first and then plug in the power adapter and phone line. Do not place the batteries back in the base yet.
3. Put the handset in the charge cradle.
4. It may take up to 1 minute for the "Out of Range" to clear from the display.
5. Once the "Out of Range" is cleared from the handset place the back up batteries back into the base.

The handset/base keeps a record of who it’s registered to. The base also keeps a record of how many handsets are registered to it.

Using the de-register function on the handset deletes the handset from the base (decrements the count) and deletes the base info from the handset. All this requires that the base and handset can communicate with each other.

To remove the base data from a handset when out of range of the base, press and hold the ‘end’ button and the ‘#’ button simultaneously until the phone beeps. It will now be de-registered from the base.

However, the base will still have this handset in it’s record.

To de-register all handsets from the base, remove power and the base handset. Press and hold the ‘flash/find hs’ button while applying power. Wait for the beep and release the button. The charge light will now flash. Sit any handset in the cradle. When the flashing stops, all handsets are inhibited from connecting.

However, the handset still appears to be connected to the base unit. Pressing talk will give an ‘Unable to connect’ message. To re-register the handsets to the base, you have to de-register the handset first with the two button method.

Of interest, pressing ‘*’ and ‘#’ on the handset while reconnecting the battery is suppose to reset the handset. Doing the same on the base unit puts you in some sort of diagnostic mode. Press speaker to exit.

CAN’T CONNECT
1.Displays when one handset is on a call and the other handset presses PHONE.
2.Displays when base power is off and PHONE is pressed.You’ll
also hear a sad tone.
3.Displays when an out-of-range dial fails to connect.
RINGER OFF
The handset
THIS IS SECTION OF MANUAL. MAKE SURE THE OTHER HANDSET IS NOT ON. PRESS THE OFF KEY JUST IN CASE.

Unplug the battery. Hold down The * (star) and the #(hash) keys simultaneously. Re-connect the battery, phone will beep and screen will be blank. Press the voicemail (righthand silver key under the lcd screen). As above EEPROM/RAM message will appear. Place handset on base and your problem is solved.

worked for us AFTER plugging/unplugging the base unit. thank you!