When you factory reset a device that has a PIN code or a SWIPE code of some sort, the Google security lock will trigger after a factory reset. This is because the phone is assuming you factory reset it because you could not get into the phone (ie. it is not your phone / it is stolen).
At this point, you need to log into the phone with the Google account it was ORIGINALLY set up with. There are a couple of scenarios you may fall into at this point, BUT there is no way to "bypass" this security lock.
- If you know the e-mail it was ORIGINALLY set to, but you do not know the password, you have to reset the password (via the computer, etc). WARNING: If you reset the password, you cannot log into the phone for 72 hours (again this is a layer of security for stolen devices).
- If you have absolutely no idea what the e-mail is, Google is assuming you stole it. At this point you either need to contact the manufacturer / the carrier to see if they can exchange it (assuming it is your device).
I’m happy to assist further over the phone at
https://www.6ya.com/expert/christopher_d13aca62d29ed9ae
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