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lee Jay Posted on Oct 03, 2015

What does this mean Error while retrieving information from server[rpc:s-7:aec-o ady5 rbd-26dbk]

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0helpful
1answer

How can I overcome an error my android keeps receiving Error retrieving information from server. [RPC:S-7:AEC-0 ?

Hi, from what I found it is an error related to the Google Play services. Here are a few pages I found referring to similar errors:
http://forums.androidcentral.com/google-nexus-5/433573-google-play-services-outage-rpc-s-7-aec-0-error.html

Error Message RPC 7 AEC 0 Android Forums at AndroidCentral com

I would suggest you either contact the Google Play support number or use their support forum.
https://support.google.com/googleplay/?hl=en-CA#topic=3364260

I hope this helps.
I post on behalf of HP.
0helpful
1answer

Will not update or download anything anymore

you should use Vpn ( such az kerio )
0helpful
1answer

Error retrieving information from server. [RPC:S-7:AEC-0]

I have to delete my google account from the tablet then re-add the account each time. Not an acceptable solution, but I haven't found a permanent fix.
1helpful
1answer

When I try to download an App, I get an ERROR that says: Error retrieving information from server. [RPC-S-5:AEC-0]. How can I get this to download apps?

Fixing RPC:S-5:AEC-0 Google Play Store Error


The Google Play / Android Market error retrieving information from server RPC:S-5:AEC-0 error message can be a bit of a pain, the RPC:S-5:AEC-0 error just randomly appeared on my tablet after it upgraded to a newer version of Android. However this is how i managed to fix the RPC:S-5:AEC-0 error with ease.
  1. Load the Settings app, click apps, then select "All"
  2. Next in the all apps view find the "Google Play Store" and click on it
  3. Now click "Clear Cache" (Not Data), then Force Stop.
  4. Next in the same app list find "Google Service Framework"
  5. Click clear data (Not Cache), then Force Stop
  6. Switch off the phone or tablet and turn it back on
  7. You should be able to download and update apps from the Google Play store once more.

Enjoy no more RPC:S-5:AEC-0 errors when downloading or updating apps.
Or Simply Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedback agent (important)
Then delete google-account(data/system/user/0/ fine the accounts.db file and cut and paste it somewhere else)
Restart the phone and then re-add google-account( paste your accounts.db file earlier to it's original location).
p/s~Your device need to be rooted to remove/delete google account without a factory reset.

enjoy and have a good day :)
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