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U don't unless you acquire an original remote with the button for that feature. A universal will not do it for you.U don't unless you acquire an original remote with the button for that feature. A universal will not do it for you.
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What browser are you using? Typically, when viewing a Netflix title, there should be a little full screen button on the bottom right corner that you can click on to take it full screen.
I've included the troubleshooting guide from Netflix below for full screen issues:
It sounds like you might be in the PIP mode. check your remote for the PIP (Picture in Picture) and go hit it several times the picture should move around on the screen one of them should be the OFF.
As you told big picture freeze is working ,then there could the problem in the main processors which not to able pick video input signal ...If you would like to attempt a DIY, you will need a service manual to guide you. You can find one here:http://servicemanuals.vstore.ca/ which also contains the part number incase you need a new part...
I think it is the XBOX360 red screen of death, as told on wikipedia, the lights are in different positions but the lights are red. Given picture below:
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