What is error 0x97 and how do you fix and prevent from happening again

There does not appear to be a single solution that always fixes this error message. For some users, procedures for cleaning the nozzles works. For others, switching the particular software program you are attempting to print with works. For a considerable number, contacting epson about your warranty (a year) yields a replacement printer being shipped. The approach from Epson for tackling this problem appears to be powering the printer off, detaching peripherals, reseating cartridges, waiting 5 minutes, an re-powering. Here is a link offering variations of this: https://tonixcomp.net/epson-error-code-0x97/

Which ever fix is employed, the ones which do NOT work include replacement of drivers, scanning for viruses, and firmware updates. Hope this saves you some time. I also note that this error message is not confined to a single epson model but it is generally a good thing to supply that model number as well as your OS when researching a problem.

Error Code 0x97 in Epson WF- 4630 means there is decrement in efficiency of printer. The printer may be not printing the pages as it used to print earlier. You don't need to worry anymore. You can follow either of the Solution to resolve the Error.
Solution 1:
Step 1: Download "0x97 Fix Patch:
Step 2: Click "Scan" button.
Step 3: Click :Fix" button to repair the Printer.
Solution 2:Step 1: Restart the computer. Login as an administrator user.
Step 2: Click "Start" button> "All Programs"> "Accessories"> "Tools"> "System restore".
Step 3 : Now click "Restore my machine to an earlier date"> "Next".
Step 4: Select most recent system restore date within the "tap a restoration date" Listing and click "Next".
Step 5: Click "Next" on the verification window.
Step 6: Restart your PC is required after the completion of restoration process.
Now, try to work with your printer again.
Call Epson Printer Support Team 1-800-213-8289 if the Error is not resolved or you are having any other kind of issues.
Visit: Epson Printer Support Phone Number 1 800 213 8289 Tech Support

Kelly, error 0x97 This specific error pertains to a scanner pcb fault.
they say it has to be fixed by Epson (go figure.)
Links below may help.
to show your appreciation press the helpful button and follow me on fixya for more tips and info.
How to fix an Error message on an Epson Printer


https://www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwiJtdKXifvKAhUsn4MKHco6CAwQFggnMAI&url=https%3A%2F%2Fwww.epson.com%2Fcgi-bin%2FStore%2Fsupport%2FsupDetail.jsp%3FUseCookie%3Dyes%26infoType%3DFAQ%26oid%3D233679%26prodoid%3D63099064%26foid%3D255704&usg=AFQjCNGo8BCCSejQMQ_S6vGkh-47I9D5-A

I am on my second printer with the error. Epson explained it is a motherboard failure. The error is not caused by a PC or the software on it. Instead, this is a printer hardware failure.

After exchanging the printer, the replacement printer has now dies from the same error. The problem starts as blurry printing and progresses to the full hardware failure. Once the Hardware fails and you get the error code, there is nothing an end user can do. The motherboard needs to be replaced.

My printers were working fine up until I swapped out the factory cartridges that shipped with the printer. In both of my cases, there were no issues or symptoms until I started using the Epson XL cartridges. As soon as I installed those, the symptoms started to show. Within a couple of months after swapping in the XL cartridges, the motherboard dies.

Options:
1) Call Epson and complain, make them log the details even if it is out of warranty. This helps establish the pattern and knowledge of the issue.
2) Swap printer if under warranty. They may want a credit card to charge in case they do not receive the bad printer back. Just resend it in the box the replacement came in. Epson supplies shipping labels and covers the shipping costs.