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Posted on Nov 16, 2007

Always opening disc tray

Whenever i put a disc in my xbox it opens the tray back up. Also when I close the tray or turn off the console, it opens back up. if I turn it on its side, It tells me the disk is unreadable but actually stays closed. any ideas?

  • 1 more comment 
  • that one guy Nov 17, 2007

    sorry man, not helping. the tray opens back up with no disk or even when i shut the console off. i need a solution to the tray problem not the disks

  • Anonymous Nov 19, 2007

    yeah my xbox just keeps opening and closing and it pisses me off because i spend like 5 minutes getting it to close

  • Anonymous Feb 19, 2008

    dude i tried to take it apart but i cant get through those little hose in the back

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  • Contributor 34 Answers
  • Posted on Nov 16, 2007
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Joined: Nov 15, 2007
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3 things cause this:-

A Damaged Disk, A Dirty Disk, or a Hardware fault.

Below is Microsoft's doc on the issue.

http://support.microsoft.com/?scid=kb;en-gb;816779

If my advice was helpful, please vote for me!

  • Anonymous Nov 19, 2007

    Disks are 2 of the 3 likely causes. if hte disks are good then it's a hardware fault. :-( See the Link I posted..


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When i put a game in my xbox 360 it says reading then open tray

I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

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I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

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The answer to your question is quite long, so here's a link.

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