Office Equipment & Supplies Logo

Related Topics:

Vesko Konstantinov Posted on Sep 12, 2015
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Xerox workcentre 3025 scanner locked error

Brand new scanner which I tried to setup gives an error - Scanner locked when I try to copy a page. There is no visible lock switch beneath the scanner nor a software menu where I can "unlock" it. Xerox provided me with wrongful guide papers, and on their support site there is no section where I can check for the error. Google does not bring a solution either .....

2 Answers

Keith Love

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

  • Expert 47 Answers
  • Posted on Jan 22, 2019
Keith Love
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Joined: Dec 21, 2006
Answers
47
Questions
1
Helped
10806
Points
131

Try unplugging the unit , wait 10 seconds and plug it back in. Usually that will reset the scanner!

JMJr

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

  • Xerox Master 694 Answers
  • Posted on May 27, 2016
 JMJr
Xerox Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

Joined: Oct 12, 2008
Answers
694
Questions
0
Helped
166592
Points
2276
Ad

5 Related Answers

Anonymous

  • 2072 Answers
  • Posted on Mar 06, 2008

SOURCE: cannot remove "scanner locked"

What you need to do is look in the area where your copied pages come out, Between the paper tray and the bottom of the scanner.
On the underside of the scanner you will see a green latch, It is the only green item on the underside of the scanner. About 2 inches long and a half inch wide.
Turn off the machine, push that lever in, then, and it may resist some, pull it toward yourself until it snaps fully to the front of the machine.
Normally what happens is people hit it with the top of their hand removine their copies.
You can take a piece of electrical tape or duct tape and put over it to secure it in place.
You can also, remove the seal glass, the piece of glass about 1 inch wide on the left side of the scanner. It just has 2 phillips screws in it. This with the machine unplugged, and pop that green latch out and flip it around. There is a tab that will keep it from moving. That latch is for shipping purposes.

Ad

Anonymous

  • 2 Answers
  • Posted on Mar 15, 2009

SOURCE: xerox 6110 MFP scanner locked

The Xerox 6110 MFP has a green 'lock/unlock' slider on the "roof" of the "out" paper tray (under the front control pannel assembly); see images below. When slide to the back, it locks the scanner, and to the front unlocks it.
75884d7.jpg Front of the Xerox 6110MFP howing paper output tray and control panel.

7020767.jpg Xerox 6110MFP showing the output paper tray and the 'green' scanner slide lever in the roof of the tray.

Anonymous

  • 1 Answer
  • Posted on Jan 22, 2010

SOURCE: brand new c3530mfp menu reads

When you open the top (like putting a document in for scanning) there is a slider (button) on the left hand side of the glass. Just slide it from the "locked" symbol to the "unlocked" symbol.
It took me 2 hours to fix this problem, after the house cleaner turned my MFP to locked without me knowing.
;-)
Cheers,
Stefan

Anonymous

  • 111 Answers
  • Posted on Apr 01, 2010

SOURCE: Error code 39,003,40;61256 on a xerox workcentre

Here is the easy solution to fix the issue :

Click on the link and follow instructions to fix the issue.

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

Anonymous

  • 17 Answers
  • Posted on Apr 30, 2010

SOURCE: unlock scanner

under the scanner where you retrieve you printed papers on the left side twords the front there is a slide lever (which is the lock for the scanner).

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I have a xerox workcentre PE120i that displays "scanner locked".how do i unlock it

There is a lock switch below the control panel. When the all-in-one is first shipped, there is a label that wraps over the switch and up to the control panel. When the label is gently pulled out, it moves the switch forward into the unlocked position.

The switch is below the area to the right of the frequently-dialed numbers short-cut buttons. To see a picture of the approximate location of the scanner lock, see page 2.3 of the MFP User Guide (this is page 29 of the PDF). The manual is available on the WorkCentre PE120/120i support page in the Documentation section: http://www.support.xerox.com/support/workcentre-pe120-pe120i/documentation/enus.html?operatingSystem=win10x64&fileLanguage=en . The direct link to the manual is currently http://www.support.xerox.com/support/workcentre-pe120-pe120i/file-redirect/enus.html?operatingSystem=win10x64&fileLanguage=en&contentId=53827 .

I hope this helps. If the scanner lock is in the unlocked position and you still get the error, then there is probably an internal problem. Whether this is a problem with the hardware or a sensor is unclear. If your unit is under warranty or covered by a service plan, contact Xerox or your printer/copier service provider.

Cindy Wells
0helpful
1answer

Have a Xerox M20i Copier/Scanner/Fax. Display indicates "Scanner Locked" Cannot make copies nor fax out. Please help

If you look under the scan assembly you will see a yellow or green tab which locks the scan head. Try locking and unlocking it a few times then on the final unlock reboot your printer.
0helpful
4answers

I have the message "Unlock scan head" when I turn the screw to the left to unlock it, I get the same message. Is there anything else I should be doing?

If you receive this error even after unlocking the scanhead xerox suggests replacing the scanner assembly. Item Inc offers this part on exchange for much cheaper then xerox. Here's a video to show you how to fix this error/replace the scanner.">
4helpful
1answer

Scanner locked

Check your green scanner lock which is under the scanner area right in that area where your copies comes out of the machine. This is the most common cause of the "scanner locked" condition. The lock gets accidentally engaged as it is located right where you reach in to get your copies.
If the lock is not the problem then you may have a scanner drive issue.
Good Luck and Thank You for using Fixya.
12helpful
1answer

Workcentre M20i Scanner Locked, I tried flipping the switch still doesn't work.

I am not sure which switch you are talking about.
The machine has a power switch, and a scanner lock switch.
The scanner lock switch is located in the area where you take the copies out of the exit area, it is just above the knuckles of your hand. If you lean over look under the bottom of that scanner, there is a green sliding selector switch with a picture of a pad lock. Power off the machine, then move it to the unlock side. Then turn on the machine, see how it works ok.
Good luck.
0helpful
1answer

Xerox WorkCentre 4150, 3 vertical white lines in all feeder scans

the problem is in the scanner, open it up and see if you can find any smudges, and clean any obstruction, any ink, liquid eraser residuals, can cause this part to appear as lines on your copied faxed image.
dont concentrate on the printer this is a scanner problem
2helpful
2answers

Xerox WC Pro 35 - Error 14-563

this code means your scanner has failed to setup correctly. this could be a problem that you would need a qualified tech to service the copier. there is nothing that you can do after you power off and power on (popo) the copier. it could be voltage, pwb board, or a binding scanner assembly.
Not finding what you are looking for?

1,778 views

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...