Seeking diagnosis. Symptoms: Sound, no picture. Backlight appears to work (consistent with failed T-Con board) Occasionally can get a menu to appear, but only for a moment or two. Status light flashes a few times. Sometimes powers on and off on its own (but only when connected to cable, and getting cable signal) I've done all the recommended troubleshooting steps, short of taking back of and inspecting components and recording part numbers. Currently seeking best possible diagnosis based on description of symptoms.
Hi Michael.
I would contact Samsung...
http://www.samsung.com/us/support/contact
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Contacting Samsung simply prompted an instruction for me to arrange a service call, have repair service done by authorized repair personnel. My reason for inquiring here is to correctly diagnose the symptoms so that I can explore DIY options, as a potential alternative to the burden of a full-service repair call. I'm still interested in exploring these options.
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