Freezers have a sensor that is referred to as a "Fan Delay/Defrost Terminator". It senses the temp during the defrost cycle. Usually, when the evap temp reaches about 50 degrees, there should not be any frost or ice on it. This device terminates the defrost cycle. It also keeps the fans off so warm air is not circulated. When the evap gets to about 20 degress or so, the sensor switches on the evap fans. If the fans are not coming on, either the sensor is bad or the evap is not reaching the proper temp to cause the sensor to turn on the fans.
Hope is helps to clear up some things and point you in a direction as to what might be going on.
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