Gateway Desktop / Intel Core i3 Processor / 8GB Memory / 1TB Hard Drive (DX484011E) Logo
Wei Suen Posted on Sep 02, 2015
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With using, the computer without reason/ warning got stuck and I forced turn off the computer; then, tried to turn on again. It was not Boot. The power on, but it is stuck in there, no Boot. Help!

Hi, I have a Gateway PC DX4840-11e with Window 7 system. It was working ok, until free months again, when Windows start update to 10. The system is still Window 7, the problem is that when I use it, the computer without reason/ warning, the computer get stuck and the monitor becomes black. However, the computer is still on. The computer' power LED is still on, the fan is still working, but everything just stuck and black. So, I try to force turn off the computer; then, try to turn on again. It is not Boot. The power on, but it is stuck in there, no Boot, then of course not going to the Window. Wait for few minutes, I turn on again. Then, this time it is working right. Until... It happen again. 1. I changed a new Video card. 2. I did soft spy hunt. 3. I did change the CPU' heat sink grease After I did those steps, the computer will working right for few days, few week; then stuck again. Please help! Thanks!!

1 Answer

Ketan Prajapati

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  • Expert 64 Answers
  • Posted on May 17, 2016
Ketan Prajapati
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I think yiu also need to check your RAMs. Just use the one RAM and try by replacing and cleaning one by one. Thats only option you can check it.

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