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Whenever you need to charge your power chair or scooter get into the habit of charging overnight. The battery level indicator lights will tell you if your chair or scooter needs charging. Whenever the lights are down into the yellow and especially if they are in the red. If you have the off-board charger, plug the charger into the charger port in the front of your joystick and then plug the charger into the wall socket or turn the on/off switch on and let it charge overnight. When you get up in the morning the charger should have a red light(power) and a green light illuminated (indicating fully charged) Always turn the charger off or unplug it from the wall socket before you unplug it from the chair or scooter. Never have the power on to the charger when you plug or unplug it from your chair or scooter. Whenever you get new batteries always give your batteries a full charge before use and then if you use the chair daily charge it every night. If you do not use your chair or scooter daily charge it at least once a week. Never leave the charger plugged in and on for more than 24 hours. Your batteries should last you 3-4 years if you charge them correctly.
Turn the scooter's power switch to the OFF position.
Connect the charger's plug to the charging port on the scooter.
Plug the charger's power cable into a power outlet.
When the charger's LED red/orange light is on, the battery is charging. Optimal charging time is 6 to 8 hours, or up to 10 hours to achieve a complete charge. The scooter manual will have the exact charging
Times recommended for your scooter.
Stop charging when the LED light is completely green.
Disconnect charger from the scooter, then from the power outlet.
Run your scooter before riding it to verify the battery charge.
Charging batteries to full means leave on charge for 12 -16 hours as it may show charged but the charger goes into what is called a battery conditioning mode where a small trickle charge takes place to fully charge batteries. Again, how old are batteries and have you had them load tested at all?
Your batteries may be too low for the charger to recognize they are there. Check each individual battery with a multimeter.
Disconnect batteries so you can check each individual battery. If you are unsure about doing this yourself, many battery places and medical equipment companies will check them for you.
make sure battery cables are secure at battery terminals and clean.how old are the batteries.If the batteries run down fast they are no good.a good way to test them is put scooter against some thing solid and go forward.If the battery indicator drops to o the batteries are no good.It takes about 10 hours to charge the batteries
tar the batteries are probably too low to charge with the scooter charger and need to be replaced. With the charger plugged in it will indicate a full charge beacuse its reading the output of the charger but when you unplug it the batteries are too low to indicate any voltage. hope this helps you
How old are the batteries? When you connect the charger, if the charger indicates the batteries are charged within a few minutes and the battery power does not last more than 1-2 hours or less, it may indicate that that the batteries will not take a charge anymore and need to be replaced.
If the battery indicator on the scooter says the batteries are charged but the scooter still will not move, make sure the freewheel lever is in the drive position.
If you continue to have issues, contact your sales person or the manufacturer to schedule a service call.
Good luck!
1.Make sure you installed them correctly.
2.Check the voltage on the batteries. If either (or both) register less than 11 volts, either return them for ones that have 12 volts, or attempt to bring them up to 12 volts with an automobile battery charger. Once brought up to 12 volts, install them, then make sure you recharge them with the supplied charger/adapter before or when the on-board indicator it shows low (red). If the battery voltage drops too low, the supplied charger simply won't even try to charge them.
Not sure if this will help... however an altmeter will allow you to test along your electrics for any faults. You can check at the lights for example and throught the system.
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